Compassionate Emergency Shelter Support Specialist

Moose Cree; Moose Factory; On-site; CAD 42,000 - 54,000; Full time

Job summary

Moose Cree is seeking an Emergency Shelter Worker to supervise and support individuals seeking shelter, including those facing homelessness related to substance use and mental health challenges.

The role emphasizes maintaining a safe, respectful environment, addressing immediate needs, and linking clients to community resources to promote recovery, stability, and independence. Flexible hours including evenings, weekends, and holidays may be required.

Qualifications

• High school diploma or equivalent required; post-secondary education in social work, psychology, or related field preferred.
• Experience in shelter, social services, or crisis intervention is an asset.
• Strong interpersonal and communication skills with diverse clients.

Responsibilities

• Provide supervision and direct support to individuals in emergency shelter.
• Maintain a safe, respectful, and supportive environment.
• Address immediate needs and promote health, safety and well-being.
• Monitor the shelter environment and respond to crises.
• Refer individuals to community resources and supports for recovery and stability.

Skills

Interpersonal skills

Crisis support

Conflict management

Documentation

Microsoft Office

Education

High school diploma or equivalent

Post-secondary education in social work or related field preferred

Tools

Microsoft Office

Job description

Moose Cree is seeking an Emergency Shelter Worker to supervise and support individuals seeking shelter, including those facing homelessness related to substance use and mental health challenges.

The role emphasizes maintaining a safe, respectful environment, addressing immediate needs, and linking clients to community resources to promote recovery, stability, and independence. Flexible hours including evenings, weekends, and holidays may be required.