Community Service Worker

CNIB Foundation; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking organization dedicated to transforming the lives of individuals with low vision. As a Community Service Worker, you will play a vital role in fostering accessible, inclusive communities across Canada. This temporary position involves coordinating the Vision Mate Program, supporting volunteers, and engaging with participants to ensure their needs are met. You'll utilize digital tools to streamline communication and data management while working closely with a diverse team committed to making a difference. If you're passionate about community service and eager to contribute to meaningful change, this opportunity is perfect for you.

Qualifications

• Experience in community service or volunteer-based programs preferred.
• Strong attention to detail and creative problem-solving capabilities.

Responsibilities

• Assist with coordination and evaluation of the Vision Mate Program.
• Maintain an up-to-date participant and volunteer database.
• Provide support to participants and volunteers.

Skills

Interpersonal Skills

Organizational Skills

Communication Skills

Problem-Solving

Empathy

Education

Post-secondary education in social services

Tools

Microsoft Teams

Microsoft Word

Microsoft Excel

Zoom

Job description

Community Service Worker

Temporary (Canada Summer Jobs)

Toronto, ON

Compensation: $17.20 / hour

Reports to: Program Lead, Vision Mate

Join us in our mission to change what it is to be blind in Canada.

Founded in 1918, CNIB is one of Canada’s oldest charities. We believe our new strategic plan, The Way Forward, will once again revolutionize the way we serve and support our community from coast to coast. Working with us means that you'll be part of an ambitious, diverse team that's committed to changing what it is to be blind today.

We're looking for a mission-driven Community Service Worker who is passionate about creating more accessible, inclusive, and equitable communities across Canada where people with low vision have unlimited opportunities and can experience life free from barriers and discrimination.

Your Impact at CNIB

• Assist with the coordination, implementation, and evaluation of the Vision Mate Program.
• Conduct volunteer onboarding, including interviews and reference checks.
• Maintain and manage an up-to-date participant and volunteer database.
• Provide timely and effective support to participants and volunteers.
• Complete assessments and make appropriate referrals for participants.
• Maintain consistent communication with volunteers, staff, and participants to ensure program engagement and address needs or concerns.
• Utilize digital tools such as Microsoft Teams, Zoom, Word, Excel, and other Microsoft Office applications to communicate, organize information, and complete administrative tasks efficiently.
• Travel within the GTA to support program-related activities and attend meetings or events.

Who you are:

Education and Certifications

• Post-secondary education in social services, community work, or a related field an asset.

Experience and Qualifications

• Experience working in community service or volunteer-based programs preferred.
• Trustworthy, empathetic, and patient with strong interpersonal skills.
• Reliable and self-directed, with excellent organizational and communication abilities.
• Strong attention to detail and creative problem-solving capabilities.
• Comfortable using databases and technology tools to manage program data.
• Able to travel independently within the GTA.
• Willingness to complete training related to CNIB programs, vision loss, and volunteer engagement (e.g., CNIB U courses, job shadowing).
• Personal or professional experience relating to blindness and sight loss is considered an asset.
• Personal or professional experience working with assistive technology and/or accessible environments is considered an asset.

Eligibility

This position is funded through Canada Summer Jobs. To be eligible to participate in the Canada Summer Jobs initiative, individuals must:

• Be between 15 and 30 years of age at the start of the employment.
• Be a Canadian citizens, permanent resident, or person who has been granted refugee status in Canada under the Immigration and Refugee Protection Act.
• Be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations. International students are not eligible participants. Recent immigrants are eligible if they are Canadian citizens or permanent residents.

Be Part of Our Mission

If this sounds like the role for you, please visit our website to submit an application.

Closing date: May 30, 2025

Please note that while we invite applications from all interested and qualified applicants, we are unable to follow-up with every applicant.

Working Together for Change

Our diversity is our strength – we take pride in our inclusive workplace. We are committed to recruiting and selecting candidates through fair, transparent, and accessible practices. We strongly encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Indigenous peoples, racialized persons, persons with disabilities, people who are blind, partially sighted, or Deafblind, and those who identify as women and/or 2SLGBTQ+.

CNIB is committed to accommodating applicants with disabilities and will work with applicants requesting accommodations at any stage of the hiring process.

Learn more about our mission here.