Community Safety Advisor

Toronto Community Housing Corp.; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading community-focused organization is seeking a Community Safety Advisor to enhance safety and well-being in the community. This role involves analyzing crime data, developing safety strategies, and collaborating with various stakeholders to ensure a safe environment. The ideal candidate will have a college diploma in relevant fields and significant experience in community safety and engagement.

Benefits

Defined benefit pension plan

Employee and family assistance program

Maternity and parental leave top-up

Fitness membership discount

Tuition reimbursement

Qualifications

• Minimum 5 years of related experience.
• Knowledge of safety approaches and security planning.

Responsibilities

• Research and analyze data sources to identify crime issues.
• Develop recommendations and strategies to address identified issues.
• Compile and verify statistical data using spreadsheets.

Skills

Communication

Analytical

Organizational

Decision-Making

Education

College diploma in community development

College diploma in criminology

College diploma in law enforcement

College diploma in social work

Job description

What we offer

In addition to a competitive salary and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the needs of our diverse employees, including:

• Participation in inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities;
• Defined benefit pension plan with OMERS, including 100% employer matching;
• Employee and family assistance program;
• Maternity and parental leave top-up (93% of base salary);
• Fitness membership discount;
• Training and development programs, including tuition reimbursement of $1500 per calendar year.

Make a difference

The Community Safety Advisor (CSA), reporting to the Staff Sergeant, is responsible for gathering information, maintaining relationships with residents, community agencies, Toronto Police Service, City of Toronto officials, and others to identify issues and support solutions. They also provide administrative and analytical support to transfer information and reports within CSU and to the TCHC regions and investigative unit to enhance tenancy management.

What you’ll do

Service Facilitation

• Research and analyze data sources to identify current and emerging crime and social order issues, and forward summaries for further investigation.
• Develop recommendations and strategies to address identified issues.
• Provide community safety advice to Regional Operations Managers to meet safety expectations and goals.
• Compile and verify statistical data using spreadsheets and the TCHC HoMES EasyTrac Database.
• Coordinate with the City of Toronto’s Crisis Response Team during major incidents.
• Conduct CPTED safety audits and develop community safety plans.
• Vet CSU reports to deliver actionable intelligence without violating legislation.
• Disseminate information regarding tenancy issues to management for better tenancy management.
• Collaborate with tenant-facing staff and tenants to support vulnerable individuals or those with mental health needs.
• Assist in responding to inquiries from the internal Complaints Investigator.

Planning and Program Delivery

• Organize safety meetings with stakeholders.
• Develop crime prevention strategies.
• Align activities with CSU responses to crime and social order issues.
• Consult weekly with CSU Staff Sergeant to coordinate resources and programs.
• Coordinate community safety initiatives within assigned portfolios.
• Identify safety risks and develop mitigation strategies.
• Prepare reports for internal and external audiences.

Education & Community Outreach

• Facilitate community safety awareness and outreach activities.
• Build relationships with community groups and stakeholders.
• Advise managers on anti-social tenancy issues.
• Coordinate with Resident and Community Services teams.
• Maintain relationships with Toronto Police and City officials to enhance safety.
• Engage with residents and communities, especially after critical incidents.

What you’ll need

• College diploma in relevant fields such as community development, criminology, law enforcement, or social work.
• Minimum 5 years of related experience.
• Knowledge of safety approaches, security planning, and management.
• Crime Prevention Through Environmental Design (CPTED) Level I certification is an asset.
• Knowledge of relevant legislation and codes, including the Criminal Code, Fire Safety Code, and Residential Tenancy Act.
• Understanding of issues in supportive community housing affecting safety and well-being.
• Knowledge of TCHC policies and community safety principles.
• Ability to develop safety plans, audits, and operational/business plans.
• Strong understanding of social development principles and root causes of criminal behavior.
• Experience working with youth, and expertise in security technology and target hardening techniques.
• Coordination, analytical, organizational, and decision-making skills.
• Excellent communication, facilitation, and presentation skills.
• Valid Ontario driver’s license (proof required at offer stage).

Please note: A background check, including police clearance and fingerprinting, is required and must be maintained throughout employment. Flexibility in working hours may be necessary for emergencies, meetings, and other duties.

What’s next

We will review your application and contact qualified candidates for interviews, tests, and references.