Community Relations Manager

Aecon Group Inc.; Toronto; On-site; CAD 137,950 - 179,335; Full time

Benefits offered by this job

Diversity and inclusion programs

Job summary

Aecon Group Inc. is seeking a Community Relations Manager in Toronto, Ontario. This role involves developing communication strategies, managing crisis communications, and engaging stakeholders. The ideal candidate will have over 7 years of experience in the infrastructure sector and strong media relations skills.

This position offers a salary range of $100,000 to $130,000 and promotes diversity and inclusion within the workplace. Join a team dedicated to enhancing infrastructure across Canada and beyond.

Qualifications

• 7+ years’ experience in communications within the infrastructure/transit sectors.
• Ability to lead and mentor a communications team while fostering individual and collective growth.
• Established relationships with Toronto area media.

Responsibilities

• Develop communications and public information materials.
• Manage crisis plans for various scopes of work.
• Produce media relations materials and provide media training.

Skills

Media relations

Crisis communication

Stakeholder engagement

Written communication skills

Oral communication skills

Digital media savvy

Education

Post-secondary degree in communications or related field

Tools

Microsoft Office (PowerPoint, Excel, Word)

Job description

AEcon Civil is a recognized leader backed by strong self‑perform capabilities and deep local expertise, playing a key role in building and enhancing infrastructure across Canada, the U.S., and an expanding international footprint. With more than a century of experience and a full suite of integrated services, AEcon is a trusted partner for delivering complex civil projects, including tunnels, transit expansions, airports, ports, highways, and large‑scale site development. The Community Relations Manager reports to the Senior Director, Corporate Affairs and plays a vital role in sustaining best‑practice communication, stakeholder relations, and community engagement across all projects.

What You’ll Do Here

• Collaborate with the client and colleagues to develop communications and public information materials that engage, educate, and build trust with stakeholders and community members, ensuring timely and transparent communications with Indigenous communities, local businesses, residents, transit users, and the public.
• Manage the research, planning, development, and execution of communication and crisis plans for various scopes of work, events, and/or issues management.
• Liaise with the construction team to craft engagement strategies and materials for print, digital, or social media formats, including fact sheets, construction notices, advertisements, copy writing, blogs, newsletters, presentations, signage, Q&A, community letters, and more.
• Produce media relations materials such as press releases, media responses, and statements, providing media training and counsel to technical staff and supporting the client’s media strategy.
• Manage the development and maintenance of a digital repository of photo and video assets.
• Lead the planning and execution of special events with multiple stakeholders to mark project milestones.
• Attend stakeholder and community meetings, operations meetings, and communications working group meetings to proactively identify activities that need to be communicated.
• Manage the execution of community outreach meetings, forums, public information centres, tours, and other stakeholder meetings.
• Foster relationships with public and private sector partners, professional associations, and other stakeholders.
• Ensure adherence to service standards by mitigating, responding to, and reporting project‑related issues, ensuring timely resolution of public inquiries regarding design and construction activities.
• Lead emergency and crisis preparedness, ensuring required communications materials are implemented and updated.
• Liaise with AEcon’s corporate leads to transfer best practices and lessons learned for similar projects on an ongoing basis.

What You Bring To The Team

• 7+ years’ experience in communications within the infrastructure/transit sectors.
• A post‑secondary degree in communications, public relations, or a related field.
• Experience in media relations, crisis communications, issues management, corporate and community relations.
• Ability to lead and mentor a communications team while fostering individual and collective growth.
• Established relationships with Toronto area media.
• Knowledge of working with elected officials and various levels of government (asset).
• Customer focused, detail‑oriented, responsive and proactive.
• Exceptional written and oral communication skills.
• Highly organized with demonstrated ability to plan and execute multiple priorities under tight deadlines.
• Proficiency with Microsoft Office (PowerPoint, Excel, Word).
• Digital, social, and traditional media savvy.
• Professional business communication designations considered an asset.

Reason for vacancy: Replacement.

Pay Range: $100,000 – $130,000.

AEcon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply, including women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity.

We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner. Appropriate accommodations will be provided upon request throughout the interview and hiring process.

As part of our commitment to fair and transparent hiring practices, AEcon may use artificial intelligence (AI) tools to assist in screening and reviewing candidates. These tools are applied responsibly and in accordance with applicable privacy laws and AEcon’s AI Usage Policy. All final decisions are made by qualified AEcon team members.