Growth & Partnerships Manager

Home Instead; Halifax; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Health and dental benefits

Group Retirement Savings Plan with EMP

Job summary

Home Instead in Halifax is seeking an outgoing, motivated outreach professional to connect with healthcare providers, retirement communities, and local organizations. This field-based role focuses on building relationships and growing the Home Instead community across Halifax Regional Municipality and surrounding counties.

You will develop and execute community outreach, sales, and marketing plans, guide the Client Care team, and manage the sales pipeline to drive awareness and referrals for

Qualifications

• Experience in customer service, sales, community outreach, healthcare, or a related field.
• Valid driver’s license and reliable vehicle required.
• Experience working with seniors is an asset.

Responsibilities

• Build and maintain relationships with healthcare professionals, community partners, and referral sources.
• Develop and execute community outreach, sales, and marketing plans in collaboration with Home Instead leadership.
• Lead, coach, and support the Client Care team by setting priorities, monitoring performance, and fostering accountability to achieve individual and team goals.

Skills

People skills

Communication

Self-motivated

Independent work

Organizational skills

Customer service

Sales

Public speaking

Tools

Driver's license

Job description

Overview

Make a Difference. Build Relationships. Grow Your Community. At Home Instead, we help older adults live safely and independently in the comfort of their own homes. We're looking for an outgoing, motivated person who enjoys meeting new people, building relationships, and making a difference in the lives of seniors and their families.

This is primarily a field-based role where you'll represent Home Instead throughout Halifax Regional Municipality and Lunenburg County. You'll connect with healthcare professionals, retirement communities, and local organizations while helping families learn about the support we provide.

Responsibilities

• Build and maintain relationships with healthcare professionals, community partners, and referral sources.
• Develop and execute community outreach, sales, and marketing plans in collaboration with Home Instead leadership.
• Lead, coach, and support the Client Care team by setting priorities, monitoring performance, and fostering accountability to achieve individual and team goals.
• Manage the sales pipeline by monitoring key performance indicators, identifying opportunities for growth, and implementing strategies to improve results.
• Represent Home Instead at networking events, community presentations, health fairs, and other outreach opportunities.
• Conduct service inquiries and care consultations as needed.
• Collaborate closely with the office team to ensure a seamless client experience from initial inquiry through ongoing care.
• Participate in the on-call rotation and provide leadership support for escalations as required.

Qualifications

• Confident meeting new people.
• Self-motivated and comfortable working independently.
• Has excellent communication, presentation, and organizational skills.
• Passionate about helping seniors and their families.
• Comfortable working in a primarily field-based role.
• Experience in customer service, sales, community outreach, healthcare, or a related field.
• Valid driver's license and reliable vehicle required.
• Experience working with seniors is an asset.

Why Home Instead

• Competitive compensation
• Health and dental benefits
• Group Retirement Savings Plan with employer contributions
• Mileage reimbursement
• Ongoing coaching, training, and professional development
• A supportive, collaborative team environment