Community Outreach Worker — Flexible Schedule & Impact

Hamilton Family Health Team; Hamilton; On-site; CAD 52,000 - 76,000; Full time

Benefits offered by this job

Extended health care

Flexible schedule

Learning opportunities

Diversity & inclusion

Job summary

Hamilton Family Health Team in Hamilton, Ontario is seeking an Outreach Worker to help connect patients with community and home-based supports. You will work with the Social Worker to develop and implement personalized care plans, accompany patients to appointments, and advocate for access to care.

The role requires initiative, compassion, and a commitment to improving outcomes for individuals facing complex health and social challenges.

Qualifications

• Diploma or degree in Social Work or related health field.
• Registered with a professional college in good standing (e.g., OCSWSSW, CNO, COTO).
• Experience in health or community/social service settings.
• Experience with diverse partners in Hamilton; knowledge of health equity and social determinants.
• Experience in de-escalation and crisis intervention.
• Experience as a consumer or caregiver to someone with chronic/complex health issues.

Responsibilities

• Engage in case management and system navigation.
• Provide direct support to patients in the community and at home.
• Collaborate with Social Worker to develop and implement personalized care plans.
• Accompany patients to appointments and ensure access to care.
• Help shape outreach efforts as the team evolves.

Skills

Case management

Community outreach

Patient advocacy

Home visits

Education

Diploma/Degree in Social Work or related health field

Tools

Crisis de-escalation

Job description

Hamilton Family Health Team in Hamilton, Ontario is seeking an Outreach Worker to help connect patients with community and home-based supports. You will work with the Social Worker to develop and implement personalized care plans, accompany patients to appointments, and advocate for access to care.

The role requires initiative, compassion, and a commitment to improving outcomes for individuals facing complex health and social challenges.