Community Outreach Support Worker

SafeHope Home; Bowmanville; In loco; CAD 46.000 - 56.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee care benefits

Medical and Dental benefits

Descrizione del lavoro

SafeHope Home is seeking a Community Outreach Support Worker in Bowmanville to provide trauma-informed, client-centered support within our Outreach program. You will help participants build life skills, implement coping strategies, and pursue personal goals, while maintaining thorough documentation and coordinating with partners for continuity of care.

The role includes travel across the Bowmanville region, 35 hours per week, with a wage of $50,960.00 per year and two weeks of paid vacation.

Competenze

• Diploma or degree in Social Work/Community Services or equivalent experience.
• Experience supporting vulnerable populations including homelessness, addiction, trauma, and systemic barriers.
• Knowledge of trauma-informed care, harm reduction, and safety planning practices.

Mansioni

• Provide trauma-informed, client-centered support and case management for Outreach participants.
• Conduct monthly 1:1 case management meetings; develop and review individualized plans and goals.
• Perform weekly wellness checks and provide referrals and support as needed; assist with appointments and community tasks.
• Coordinate Follow Care support to facilitate a smooth transition to independence; help develop Outreach programming and workshops.
• Coordinate data collection to evaluate program effectiveness and identify emerging needs.
• Collaborate with therapists, doctors, and community supports; facilitate referrals to healthcare, housing, and education services.
• Maintain accurate and timely client records and ensure privacy and confidentiality.
• Travel within the Bowmanville region to meet clients and program needs.

Conoscenze

Trauma-informed care

Case management

Safety planning

Formazione

Diploma or degree in Social Work/Community Services

Descrizione del lavoro

Job Description: Community Outreach Support Worker
Start Date: As soon as possible
Hours: 35 hours per week
Wage: $50,960.00 annual salary
2 weeks of paid vacation
Location: Based out of the Bowmanville Outreach Office (travel required)
Reports to: Outreach Supervisor Position

Summary The Community Outreach Support Worker is responsible for providing trauma-informed, client-centered support to participants in our Outreach program. This role ensures a safe, respectful, and empowering environment for participants as they work toward healing, independence, and self-sufficiency. The worker will support participants in developing life skills, implementing coping strategies learned in therapy, and achieving personal goals. Additionally, this position maintains thorough documentation and collaborates with internal and external supports to ensure continuity of care.

Key Responsibilities

• Client Support & Case Management
• Conduct monthly 1:1 case management meetings with assigned Outreach clients
• Develop and review individualized case plans and goals
• Conduct weekly wellness checks and provide referrals and support as needed - Assist clients with appointments, errands, and community-based tasks - Provide safety planning and lifestyle awareness support
• Offer in-person support for Follow Care clients as needed to ensure a supported transition to independence Program Development & Facilitation
• Contribute to the development of Outreach programming and curriculum
• Facilitate monthly Outreach workshops and activities (therapeutic and recreational)
• Support creation of program tools such as safety kits and best practice guidelines
• Coordinate recognition of client milestones (e.g., birthdays, sobriety anniversaries) through gifts and personal check-ins
• Collect and track data to evaluate program effectiveness and identify emerging needs

Collaboration & Community Engagement

• Liaise with therapists, doctors, addiction counsellors, and community supports
• Facilitate referrals to healthcare, education, housing, and other services Provide court support to clients as needed - Maintain professional relationships with community partners and agencies
• Assist in community outreach, including delivering basic needs and meeting with clients in the field

Administrative & Documentation

• Maintain accurate and timely client records; input notes within 24 hours of each shift
• Uphold privacy, confidentiality, and ethical standards in all documentation and client interactions
• Support collection and distribution of donations and care packages

Other Responsibilities

• Participate in team-based approaches to problem-solving and service planning
• Travel within the region to meet client and program needs
• Perform other duties as assigned by the Outreach Supervisor

Qualifications

• Diploma or degree in Social Work, Community Services, or related field, or equivalent experience
• Experience supporting vulnerable populations, including those facing homelessness, addiction, trauma, and systemic barriers
• Knowledge of trauma-informed care, harm reduction, and safety planning practices
• Excellent interpersonal, organizational, and communication skills
• Ability to work independently and collaboratively
• Must have a valid G-class driver’s license and access to a reliable vehicle
• Recommended certifications: CPR/First Aid, Non-Violent Crisis Intervention (NVCI), trauma training

Working Conditions

Based in the Bowmanville Outreach Office with frequent travel

• Occasional evening or weekend hours may be required
• Work is performed in various settings, including homes, community spaces, and the office
• Employee care benefits available
• Medical and Dental benefits