Community Manager

Pacific Cove Properties; Vancouver; On-site; CAD 55,000 - 65,000; Full time

Benefits offered by this job

Live-in or live-out option

Job summary

Pacific Cove Properties is seeking a Community Manager for the Fig rental community in Vancouver, BC. You will lead the on-site team, oversee day-to-day operations, and build strong relationships with residents while coordinating with the property management group to address tenancy and operational needs.

Live-in or live-out arrangements may be considered. The role requires experience in residential property management and familiarity with BC tenancy regulations.

Qualifications

• 2+ years in residential property management or resident management.
• Strong knowledge of the BC Residential Tenancy Act is preferred.
• Experience coordinating operations, maintenance, and tenancy administration.

Responsibilities

• Lead and support the on-site team with clear direction and daily tasks.
• Build positive relationships with residents and address questions and disputes professionally.
• Oversee day-to-day building operations, maintenance requests, inspections, and contractor coordination.
• Coordinate move-ins and move-outs and ensure homes are ready for residents.
• Manage rent collection, deposits, tenancy records, and required documentation.
• Monitor property conditions and coordinate timely repairs and improvements.
• Collaborate with the property management team on resident matters and priorities.

Skills

Communication

Team leadership

Time management

Resident relations

Property management software

Job description

Company Overview

Pacific Cove Properties is a BC-owned and operated property management and development company providing rental accommodation to almost 3,000 families and individuals in communities throughout British Columbia, including Metro Vancouver, the Fraser Valley, Vancouver Island, and the Okanagan.

Job Title

Community Manager

Primary Location

Vancouver, BC

Job Status

Full‑Time, Permanent

Job Overview

We are seeking an experienced Community Manager to lead the on‑site team at Fig, a new purpose‑built rental community in Vancouver's Riley Park neighbourhood.

Located between Main and Fraser, Fig offers a collection of studio to three‑bedroom rental homes and townhomes. Learn more about the community at https://rentatfig.com/.

This is an opportunity to help establish a welcoming, well‑managed community from the beginning. You will oversee day‑to‑day building operations, build relationships with residents, and work closely with the property management team to address resident and operational needs.

Both live‑in and live‑out arrangements may be considered for this position.

Key Responsibilities

• Lead and support the on‑site team, providing clear direction and coordinating daily responsibilities.
• Build positive relationships with residents and address questions, concerns, and disputes with professionalism and follow‑through.
• Oversee day‑to‑day building operations, including maintenance requests, property inspections, and coordination with staff and contractors.
• Coordinate move‑ins, move‑outs, and suite turnovers to ensure homes are ready for residents.
• Manage rent collection, deposits, tenancy records, and required documentation in accordance with company policies and the BC Residential Tenancy Act.
• Monitor the condition and presentation of the property, identifying issues and coordinating timely resolution.
• Work with the property management team on resident matters, operational priorities, and property improvements.

Required Skillsets

• Strong communication and interpersonal skills, with an approachable and professional manner.
• Ability to lead a team, provide clear direction, and coordinate work with contractors.
• Strong organization and time management, with the ability to balance resident needs and building priorities.
• Sound judgment and confidence handling sensitive conversations and resident disputes.
• Proficiency with email, electronic records, and property management software.

Education and Experience

• Minimum of two years of residential property management or resident management experience.
• Strong understanding of the BC Residential Tenancy Act.
• Experience with building operations, tenancy administration, and resident relations.

Salary: $55000 - $65000 per year