Community Helper – Neskantaga/ Competition # 2026-CC-027

Tikinagan Child & Family Services; Neskantaga; On-site; CAD 62,000 - 76,000; Full time

Job summary

Tikinagan Child & Family Services invites applications for the Community Helper position. The role involves being on an after-hours rotation, traveling within northern Indigenous communities to support family safety and service delivery.

The candidate should have post-secondary education or related experience, JS, CWPT training, and a valid Ontario Driver’s License; fluent Ojibway or Oji-Cree preferred. Training and confidentiality are emphasized.

Qualifications

• Post-secondary education or related experience in social work preferred.
• Fluency in Ojibway, Oji-Cree, or other dialect preferred.
• Ability to travel as required, including via small aircraft, vehicle and ice roads.
• Provide Criminal Record/Vulnerable Sector Check acceptable to Tikinagan.
• Commitment to 2SLGBTQ+ community.
• Valid Ontario Driver’s License.
• Willingness to participate in required training.
• Ability to communicate effectively, both verbally and in writing.
• Ability to work with minimal supervision individually or in a team.
• High level of honesty, ethics, and confidentiality under policy.

Responsibilities

• Be on a 14-day rotation staying in the community to carry family service files on duty as After Hours.
• Work under supervision to ensure safety of families and community.
• Engage with families and community resources following Staff Conduct and policies.
• Maintain professional boundaries and confidentiality of client information.
• Travel as required, including via small aircraft and ice roads.

Skills

Communication

Time management

Teamwork

Willingness to travel

Confidentiality

Diversity/2SLGBTQ+ awareness

Learning/case management

Professional boundaries

Written and verbal communication

Education

Post-secondary education or related experience

CWPT (Child Welfare Professional Training)

Tools

Computer skills

Job description

Starting Salary: $69,040.

The Community Helper will be on a 14-day rotation staying in the community to carry family service files and be on duty throughout their rotation as After Hours. The work of our staff is guided by our Mamow Obiki-ahwahsoowin Service Model – everyone working together to raise our children. The Community Helper under the direction of the DIRECT SEVICE SUPERVIOSR, will primarily be working with families to ensure safety within the community.

Qualifications:

• Community Helper will maintain a professional relationship with community, community resources, and the community based Tikinagan unity and ensure they follow the Staff Conduct on duty, as per the Finance & Personnel Policy.
• Ensure there is no Conflict of Interest
• Persons of First Nations Ancestry will be given preference (OHRC, PART II, Special Employment).
• Experience and understanding of First Nations’ cultural issues, and of the geographic realities and social conditions with northern remote Indigenous communities
• Commitment to Tikinagan’s Vision, Goals and Principles
• Post-secondary education or previous experience in social work, or related field, preferred
• Fluency in Ojibway, Oji-Cree, or other dialect of our catchment area preferred
• Must will willing and able to travel as required, including via small aircraft, vehicle and on ice roads
• Possess a valid Ontario Driver’s License
• Must be willing to participate in any/all required training needs
• Computer training and experience is an asset
• Must have provided a Criminal Record/Vulnerable Sector Check, acceptable to Tikinagan
• Must be fully supportive and understanding of all members and clients of the 2SLGBTQ+ community
• Must have Child Welfare Professional Training (CWPT) as offered and facilitated by Tikinagan
• Ability to maintain positive professional boundaries without imposing personal judgments and expectations on families and clients
• Ability to communicate effectively, both verbally and in writing
• Ability to work with minimal supervision individually as well as part of a team
• Effective time management skills and ability to meet strict guidelines
• Willing to learn, become knowledgeable of, and stay up to date on case management processes and procedures
• High level of honesty, strong sense of ethics and the ability to handle sensitive or private information with tact, discretion and strict confidentiality, in accordance with Part X of the Child, Youth and Family Services Act
• Ability to make decisions in complex situations that could have significant outcomes on client life of health