Case Aide

Sagamok Anishnawbek; Sagamok; On-site; CAD 42,000 - 62,000; Full time

Job summary

Sagamok Anishnawbek seeks a dedicated Case Aide to support frontline workers and families within the Child and Family Advocacy Unit. You will help with investigations, assessments, and ongoing case management, while promoting the culture and aspirations of Sagamok Anishnawbek.

You will assist with documentation, attend meetings, and connect families with community resources to enhance wellness and safety for children and caregivers.

Qualifications

• Minimum college diploma in Human Services.
• 2 years experience in child protection with children and families.
• Knowledge of child development and counselling techniques.
• Knowledge of the Child, Youth and Family Services Act and related legislation.

Responsibilities

• Support frontline Sagamok Anishnawbek workers with families in protection cases.
• Assist with case conferences, home visits, and documentation.
• Provide direct family supports to promote wellness plans.
• Coordinate referrals to community resources and services.
• Deliver culturally aware programs and Koognaasewin inputs to support community wellbeing.

Skills

Child development

Counselling techniques

Communication skills

Ojibwe language

Education

College diploma in Human Services

Tools

Microsoft Word

Excel

PowerPoint

Email / Internet

Job description

JOB SUMMARY

Case Aides work closely with the Sagamok Anishnawbek team of Band Representatives and frontline workers, as well as with the Sagamok Anishnawbek families. Case Aides are responsible for supporting front line workers with a range of responsibilities during all stages of a protection case (investigation and assessment to ongoing case management). They can also provide direct support to families without Band Representatives present, including activities that help carry out the wellness plan for the child and family.

The Case Aide works out of the Child and Family Advocacy Unit and reports directly to the Child and Family Advocacy Unit Manager for their daily job duties. The Family Support Worker is expected to conduct their responsibilities in a way that promotes the culture and aspirations of Sagamok Anishnawbek.

DUTIES & RESPONSIBILITIES

1. Support to Sagamok Anishnawbek Frontline Workers – provide assistance, and support to Sagamok Anishnawbek frontline staff as they work with families who are in contact with the protection services, or at risk of becoming involved with protection services. This includes:

   • Accompany frontline workers to home visits
   • Attend case conferences and other meetings
   • Attend and support family circles/conferences
   • Assist the frontline workers with compiling and uploading information for various recordings and documentation into the appropriate system, including assessments, reports, etc.
   • Maintain an up-to-date case log and record accurate minutes/records of meetings, visits, case conferences, etc.
   • Keep Child and Family Advocates apprised of all visits on a regular basis
   • Prepare reports, statistics, briefing notes and correspondence

2. Support to Sagamok Anishnawbek Families – provide direct supports to families in support of their wellness plan, working with them to understand their challenges and build on their strengths. This includes:

   • Make referrals to community based and culturally appropriate prevention resources and services, as well as to diagnostic services as needed
   • Provide more intensive family support services as needed to promote physical, mental, emotional and spiritual wellbeing (e.g., deliver life skills training; provide counselling supports; connect families to financial resources for home repairs, education costs, rental fees, etc.; schedule appointments; transport families to appointments/visits; deliver after hour/on-call services; etc.)
   • Provide transportation services to children, youth and parents. This includes transportation to scheduled events, appointments and/or activities, as well as to access visits, and emergency transportation.

3. Liaison and Coordination

   • Provide referrals and letters to agency collateral service providers
   • Communicate and follow up with service providers to obtain updates
   • Provide advocacy and liaison services with other service providers and agencies to promote and support client efforts and to ensure service needs of families are addressed

4. Other

   • Participate in cultural awareness and cultural sensitivity training
   • Collaborate on the planning and implementation of community events to promote personal, family and community wellness
   • Deliver additional targeted activities that advance Sagamok’s wellness priorities related to at risk children and families, as assigned by the Child Family Unit Manager (i.e., the worker may be assigned specific portfolios of work such as post-majority care, kinship care, etc.)
   • Input into Sagamok Anishnawbek’s Koognaasewin efforts to assert jurisdiction for child welfare, including: input into transformation and visioning exercises; recommend promising/best practices to explore; provide feedback on potential structures, processes and intervention responses; develop policies and procedures; support engagement activities related to Koognaasewin; etc.

TERMS AND CONDITIONS OF EMPLOYMENT

• Hold and willing to secure, CPR and First Aid Certificate.
• Must have a valid Ontario driver’s license and access to a vehicle with appropriate liability insurance.
• Able to travel on short notice.
• Ability to work flexible hours on short notice.
• Sign and comply with an annual Oath of Confidentiality.
• Must provide a clear Criminal Records Check (CPIC) valid within 6 months prior to commencing employment.
• Subject to six months’ probation.

QUALIFICATIONS

• Minimum academic requirement is college diploma in Human Services.
• Minimum 2 years experience working in a Child Protection environment and working directly with children and families.
• Knowledge of child development, individual and family counselling techniques.
• Knowledge of the Child, Youth and Family Services Act, and other relevant legislation.
• Proficient in Microsoft Word, Excel, PowerPoint, internet and electronic email.
• Ability to understand and speak Ojibwe will be considered a definite asset.
• Local knowledge and understanding of Sagamok Anishnawbek’s services and will be considered an asset.