Community Helper – Deer Lake / Competition # 2026-CC-029

Tikinagan Child & Family Services; Deer Lake; On-site; CAD 62,000 - 76,000; Full time

Job summary

Tikinagan Child & Family Services is seeking a Community Helper to support families in ensuring community safety. The role involves a 7- or 14-day rotation, staying in the community to manage family service files during after hours, guided by the Mamow Obiki-ahwahsoowin Service Model.

You will work under the direction of the Direct Service Supervisor to assist in keeping children safe in our communities.

Qualifications

• Post-secondary education or experience in social work preferred.
• Must be willing to travel, including via small aircraft and ice roads.
• Criminal Record/Vulnerable Sector Check required.
• Fluency in Ojibway or related dialect preferred.
• Commitment to 2SLGBTQ+ community and confidentiality.

Responsibilities

• Work with families to ensure safety within the community.
• Staying on rotation during after-hours shifts to manage files.
• Collaborate with community resources and Tikinagan unity.

Skills

Communication

Travel readiness

CWPT knowledge

Criminal Record Check

First Nations awareness

Teamwork

Ethics & confidentiality

Written communication

Education

Post-secondary education or social work experience

CWPT training offered by employer

Job description

Starting Salary: $69,040.

The Community Helper will be on a 7- day or 14-day rotation staying in the community to carry family service files and be on duty throughout their rotation as After Hours. The work of our staff is guided by our Mamow Obiki-ahwahsoowin Service Model - everyone working together to raise our children. The Community Helper under the direction of the DIRECT SEVICE SUPERVIOSR, will primarily be working with families to ensure safety within the community.

Qualifications:

• Community Helper will maintain a professional relationship with community, community resources, and the community based Tikinagan unity and ensure they follow the Staff Conduct on duty, as per the Finance & Personnel Policy.
• Ensure there is no Conflict of Interest
• Persons of First Nations Ancestry will be given preference (OHRC, PART II, Special Employment).
• Experience and understanding of First Nations' cultural issues, and of the geographic realities and social conditions with northern remote Indigenous communities
• Commitment to Tikinagan's Vision, Goals and Principles
• Post-secondary education or previous experience in social work, or related field, preferred
• Fluency in Ojibway, Oji-Cree, or other dialect of our catchment area preferred
• Must will willing and able to travel as required, including via small aircraft, vehicle and on ice roads
• Possess a valid Ontario Driver's License
• Must be willing to participate in any/all required training needs
• Computer training and experience is an asset
• Must have provided a Criminal Record/Vulnerable Sector Check, acceptable to Tikinagan
• Must be fully supportive and understanding of all members and clients of the 2SLGBTQ+ community
• Must have Child Welfare Professional Training (CWPT) as offered and facilitated by Tikinagan
• Ability to maintain positive professional boundaries without imposing personal judgments and expectations on families and clients
• Ability to communicate effectively, both verbally and in writing
• Ability to work with minimal supervision individually as well as part of a team
• Effective time management skills and ability to meet strict guidelines
• Willing to learn, become knowledgeable of, and stay up to date on case management processes and procedures
• High level of honesty, strong sense of ethics and the ability to handle sensitive or private information with tact, discretion and strict confidentiality, in accordance with Part X of the Child, Youth and Family Services Act
• Ability to make decisions in complex situations that could have significant outcomes on client life of health