Community Health Travel Coordinator

Seabird Island Band; Agassiz; On-site; CAD 32,000 - 45,000; Full time

Benefits offered by this job

Health benefits extended health and

Pension plan with employer matching

Paid vacation and sick time

Professional development opportunities

Collaborative team environment

Job summary

Seabird Island Band Office in Agassiz, BC is seeking a dedicated Patient Travel Dispatcher / Office Administrator to coordinate medical travel and provide administrative support within a community health setting.

You will arrange transportation, bookings, and reimbursements, maintain records with confidentiality, support health programs, and greet clients and partners with professionalism and cultural sensitivity. Previous healthcare or Indigenous community experience is an asset.

Qualifications

• High school diploma or equivalent (GED).
• Certificate or Coursework in Office Administration, Medical Office Assistant, Health Unit Coordinator, Business Administration, or a related field is an asset.
• Minimum 2 to 3 years of recent experience in an administrative, reception, patient services, or Certificate or client support role.
• Experience in healthcare, community health, social services, or First Nations organization is considered an asset.
• Experience coordinating travel, scheduling appointments, logistics, or transportation services is an asset.
• Experience with financial reconciliations, reimbursement processing, or invoice tracking is an asset.

Responsibilities

• Coordinate medical travel arrangements, including transportation, accommodations, scheduling, and travel authorizations for community members accessing healthcare services.
• Support clients through the patient travel process by providing information, assisting with forms, reimbursements, and ensuring all documentation is complete and accurate.
• Maintain accurate records, files, reports, and submissions while ensuring compliance with applicable policies, procedures, and confidentiality requirements.
• Provide administrative support to Health Department programs through appointment scheduling, correspondence, record management, event coordination, and general office administration.
• Serve as a welcoming and professional point of contact for clients, families, healthcare providers, and community partners.
• Collaborate with internal teams, Community Health Representatives, external service providers, and partner communities to facilitate seamless service delivery.
• Assist with community outreach activities, wellness initiatives, and health-related events as required.
• Support continuous improvement efforts and contribute to the effective operation of health services within the community.

Skills

Organization

Communication

Customer service

Confidentiality

Multitasking

Education

High school diploma or equivalent (GED)

Office Admin/Medical Admin certificate

Job description

Seabird Island Band Office in Agassiz, BC is seeking a dedicated Patient Travel Dispatcher / Office Administrator to coordinate medical travel and provide administrative support within a community health setting.

You will arrange transportation, bookings, and reimbursements, maintain records with confidentiality, support health programs, and greet clients and partners with professionalism and cultural sensitivity. Previous healthcare or Indigenous community experience is an asset.