Community-Focused Pharmacist: Patient Care Leader

Shoppers Drug Mart Inc.; Vancouver; On-site; CAD 69,000 - 83,000; Full time

Benefits offered by this job

Purchase discount program

Flexible schedules

Competitive pay

Online learning through Academy

Job summary

Shoppers Drug Mart is seeking a Pharmacist to manage the Pharmacy operations during shifts, provide counselling to customers and healthcare providers, and dispense medications while maintaining high professional standards.

The role involves ensuring privacy, regulatory compliance, and collaboration with healthcare professionals to deliver exceptional patient care within a local Shoppers Drug Mart store.

Qualifications

• Independent thinking and decision making.
• Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues.
• Commitment to providing exceptional customer service.
• Strong problem-solving skills including experience formulating and executing action plans.
• Strong personal computing skills and knowledge of Pharmacy systems a definite asset.

Responsibilities

• Acknowledge all customers approaching the Pharmacy.
• Practice within federal/provincial, regulatory/legal requirements.
• Ensure all privacy requirements are met, including customer confidentiality and consent management.
• Provide counselling on prescriptions, over the counter/behind the counter products.
• Practice to full extent of expanded scope with Professional Services, within your capability.
• Be clearly identifiable to the public.
• Ensure accuracy and appropriateness of all prescriptions dispensed.
• Communicate with other health care professionals within the circle of care to provide customer care.
• Maintain all records required in accordance with legislation, standards of practice, and policy.
• Control access to the dispensary with respect to inventory and patient confidentiality.
• Review and maintain Workflow Queues on a daily basis.
• Regular review of ‘will call’ bins, in accordance with established Standard Operating Procedures.
• Review of stock to identify expired inventory.
• Oversight of current stock levels and medication orders from wholesaler.
• Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies.
• Ensure entry/pickup workstations, counselling/waiting areas, and work islands reflect an appropriate image of the Pharmacy.
• Involvement with financial reports as appropriate.
• Read and action store communications on in-store web.
• File incident reports when any customer or staff medication or privacy incidents occur.

Skills

Independent thinking

Coaching others

Customer service

Problem solving

Pharmacy systems knowledge

Tools

Pharmacy systems

Job description

Shoppers Drug Mart is seeking a Pharmacist to manage the Pharmacy operations during shifts, provide counselling to customers and healthcare providers, and dispense medications while maintaining high professional standards.

The role involves ensuring privacy, regulatory compliance, and collaboration with healthcare professionals to deliver exceptional patient care within a local Shoppers Drug Mart store.