Communications Specialist to support training initiatives and change management programs using corporate communications and learning materials - JP2104

S I Systems; Toronto; Hybrid; CAD 60,000 - 90,000; Full time

Job summary

S I Systems is seeking a Communications Specialist to support training initiatives and change management projects. The role focuses on creating, coordinating, and delivering branded communications and learning materials within a hybrid Downtown Toronto environment.

Ideal candidates have 5–7 years in communications with a strong ability to simplify complex information and collaborate across departments. Banking industry experience is a plus.

Qualifications

• 5–7 years of experience in communications, creative development/design and editing.
• Strong time management and multi-project capability in a fast-paced environment.
• Proficient in Microsoft Office and Copilot tools.
• Experience in change management communications.
• Ability to translate complex tech into clear messages.
• Demonstrated clarity and creativity in communications.
• Coordinate with multiple departments and take direction well.
• Bachelor’s degree or equivalent education/experience.

Responsibilities

• Coordinate production of internal communications and training materials.
• Develop creative executions from idea to rollout.
• Support employees with materials for various company projects per internal specs.
• Ensure adherence to corporate design standards for all materials.
• Assist in creative development, logistics, and distribution for newsletters and trainings.

Skills

Communications

Creative development/design

Editing

Education

Bachelor’s degree

Tools

Microsoft Office Suite

Copilot

Job description

Communications Specialist to support training initiatives and change management programs using corporate communications and learning materials - JP2104

Location: Downtown Toronto - Hybrid – flexibility to come into office when needed

Line of Business: Technology and Operations, Corporate and Commercial Banking and Payment Operations

The communications specialist will support training and development by creating, coordinating, and delivering professional, consistent, and branded communications and learning materials. This role plays a key part in supporting training initiatives and change management programs across the bank. Working alongside a team of experienced professionals, the successful candidate will develop and deliver communications and learning content that drive engagement, promote consistency, and support key business initiatives.

The role offers a flexible, remote-first work environment, exposure to a broad range of business areas, and the chance to build experience within the banking industry.

Candidate will be responsible for the concept and execution of innovative and professional communications including email, newsletters, training material, and corporate communications.

Must Haves

• 5 to 7 years in communications, creative development/design, and editing
• Ability to organize, manage time, and work on multiple projects in a fast-paced environment.
• Computer skills to include Microsoft Office Suite and Copilot.
• Experience in participating in change management plans and utilizing communications in change management plans.
• Ability to translate complex technical information into simple, straightforward, easy-to-understand messages.
• Proven clarity and creativity in all forms of communication.
• Effectively coordinate and interface with various departments.
• Ability to take direction and produce quality work in a limited timeframe.
• Provide creative and innovative ideas.
• Communicate professionally both written and orally, internally, and externally.
• Coordinate multiple tasks within established timelines.
• Bachelor’s degree or equivalent education/experience

Nice to Have

• Bilingual French speaker for proofreading translations
• Banking industry experience

Responsibilities

• Coordinate the production of internal communications and training materials.
• Develop creative executions from idea to full rollout execution.
• Assist company employees at all levels with the development of materials for various company projects in accordance with acceptable internal specifications.
• Ensure that all corporate design standards are adhered to and made part of all work that is created internally or by outside vendors.
• Assist in creative development, logistics, and distribution of materials for newsletters, internal communications, and training sessions.

Duration: 12 months to start