Administrator, Learning and Development (Hybrid/Telework)

CBC/Radio-Canada; Montreal (administrative region); Hybrid; CAD 42,000 - 60,000; Full time

Job summary

CBC/Radio-Canada is seeking an Administrator, Learning and Development to provide administrative and logistical support for training programs in a hybrid/telework environment. The role covers sessions in English and French for diverse clients and requires close collaboration with Senior Specialists and Business Learning Partners.

The contract is for 1 year, with openings in Montreal or Toronto, and involves managing registrations, LMS data, and event logistics while upholding corporate policies

Qualifications

• High school or college diploma.
• Experience organizing training programs or events.
• Ability for client service and interpersonal skills.
• Attention to detail and organizational skills.
• Facility with Google Suite and Microsoft Office.
• Client service and communication skills.
• Team player and collaboration skills.
• Ability to handle multiple, competing demands, prioritize work and meet deadlines.
• Critical thinking.
• Flexible, able to adapt to changing environment.
• Desire to learn and continuously improve.
• Bilingualism (French/ English, spoken and written).
• Knowledge of Workday an asset.

Responsibilities

• Assist in planning national, regional or local learning events as required.
• Handle registration, tracking and communications using Workday LMS.
• Coordinate communications with external and internal training providers/resources.
• Ensure trainers have what they need to deliver sessions.
• Suggest improvements and simplifications for training programs and methods.
• Reflect and use training information in the LMS accurately.
• Respond to inquiries regarding access and LMS usage.
• Manage training material, room and technical setup for programs and events.
• Produce reports from event evaluations.
• Enter training data into the LMS.
• Create/maintain information on programs in Google Drive and Livelink.
• Perform other related tasks as required.

Skills

Client service

Interpersonal skills

Attention to detail

Organizational skills

Team player

Critical thinking

Adaptability

Bilingualism (French/ English)

Google Suite

Microsoft Office

Workday knowledge (asset)

Education

High school or college diploma

Tools

Workday

Google Drive

Microsoft Office

Job description

Position Title

Administrator, Learning and Development (Hybrid/Telework)

Status of Employment

Contractee Long-Term (Fixed Term)

Position Language Requirement

English, French

Language Skills

English (Reading - C - Advanced), English (Speaking - C - Advanced), English (Writing - B - Intermediate), French (Reading - C - Advanced), French (Speaking - C - Advanced), French (Writing - B - Intermediate)

Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Role

As Administrator, Learning and Development, you provide a positive client experience, administrative and logistical support for various training programs, as well as organize training sessions for French, English and Corporate Services clients. You work closely with Senior Specialists and Business Learning Partners. You organize training events in an efficient manner, respecting corporate policies while also using critical thinking and collaboration skills.

This is a contractual role for a period of 1 year.

We are looking to fill two positions based in Montreal or Toronto.

Responsibilities

• Assist in planning national, regional or local learning events, as required.
• Handle registration, tracking and communications using the Workday Learning Management System (LMS)
• Handle communications with external and internal training providers/resources.
• Ensure that internal or external trainers have everything they need to deliver their training sessions.
• Recommend improvements, automatizations and simplifications for our work methods or for training programs, as needed.
• Ensure that training programs and all related information are reflected and used correctly in the LMS.
• Respond to inquiries regarding access to training programs, as well as basic usage of the LMS.
• Manage training material, room and technical setup, etc., as required for training programs and corporate events.
• Produce reports from the evaluations done for training events.
• Enter training data into the LMS.
• Create and maintain information on our training programs on Google Drive and Livelink.
• Perform other related tasks as required.

Candidate Requirements

• High school or college diploma
• Experience organizing training programs or events
• Ability for client service and interpersonal skills
• Attention to detail and organizational skills
• Facility with new technology - Google suite and Microsoft Office
• Client service and communication skills
• Team player and collaboration skills
• Ability to handle multiple, competing demands, prioritize work and meet deadlines
• Critical thinking
• Flexible, able to adapt to changing environment
• Desire to learn and continuously improve
• Bilingualism (French/ English, spoken and written)
• Knowledge of Workday an asset

Candidates may be subject to skills and knowledge testing.

Background Check

As part of our recruitment process, candidates who advance to the next step will be asked to complete a background check. This includes:

• A mandatory Criminal record check.
• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our country's diversity. That's because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That's why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada's public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to [e-mail].

You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

Primary Location

1000, Rue Papineau, Montreal, Quebec, H2K 0C2

Number of Openings

1

Work Schedule

Full time