Communications Specialist – HIS Renewal – Communications

Brightshores-Health-System-1; Owen Sound; On-site; CAD 74,000 - 89,000; Full time

Job summary

Brightshores Health System in Owen Sound is seeking a Communications Specialist for the HIS Renewal project. You will lead multi-channel communications, engagement and readiness efforts to support the Oracle Health implementation across sites.

Reporting to the Director of Communications, you will collaborate with executive sponsors, clinical and operational leaders, project teams and regional partners to deliver timely information, manage risks, and drive adoption during planning, testing,

Qualifications

• Minimum five years of progressive communications experience, preferably supporting complex organizational change, digital transformation or large-scale initiatives in a healthcare environment.
• Demonstrated ability to develop and execute strategic, multi-channel communications and stakeholder engagement plans.
• Experience working effectively with executive leaders, physicians, clinical and operational teams, project teams and diverse stakeholder groups.
• Exceptional writing, editing, presentation and content development skills, translating complex technical information into clear communications.

Responsibilities

• Lead communications activities for the HIS Renewal project across all phases (planning, design, testing, implementation, go-live and stabilization).
• Develop and execute integrated communications, engagement and organizational readiness strategies.
• Collaborate with executive sponsors, leaders, project teams and external stakeholders to provide timely information and address risks and issues.
• Align communications with broader change management and implementation activities within the project and organization.

Skills

Strategic multi-channel communications

Stakeholder engagement

Project management

Content development

Executive collaboration

Ability to work non-trad hours

Education

Undergraduate degree in Communications, Public Relations, Journalism, Marketing or related field

Tools

Microsoft 365

Intranet & Web content management tools

Job description

POSITION TITLE: COMMUNICATIONS SPECIALIST – HIS RENEWAL

DEPARTMENT: COMMUNICATIONS

LOCATION: OWEN SOUND

UNION: NON-UNION

STATUS: FULL-TIME, TEMPORARY (APPROX. END DATE OF MARCH 2028)

REASON TO POST: NEW POSITION

WAGE RATE: $74,316 - $88,993

The Communications Specialist, HIS Renewal (e-Volve Grey Bruce) serves as the dedicated communications and engagement lead for Brightshores Health System's largest digital transformation initiative. Reporting to the Director, Communications, with a strong functional relationship to the Project Director, HIS Renewal, this role is responsible for developing and executing integrated communications, engagement and organizational readiness strategies that support the successful implementation, adoption and optimization of the new Oracle Health system across all Brightshores sites.As a key member of the HIS Renewal team, the incumbent will lead communications activities throughout all phases of the project, including planning, design, testing, implementation, go-live and stabilization. The role will ensure staff, physicians, leaders and other stakeholders receive clear, timely and relevant information as the project progresses and changes are introduced.

Working collaboratively with executive sponsors, clinical and operational leaders, physician champions, project teams, digital health teams, change management resources, regional partners and external stakeholders, the incumbent will align communications with broader project, change management and implementation activities and help identify and address emerging communication needs, risks and issues.

While dedicated to the HIS Renewal initiative, the incumbent will contribute to broader Communications Department priorities as capacity permits, providing communications expertise and support to organizational initiatives that align with departmental and project objectives.

Skills/Abilities/Qualifications

Required

• Undergraduate degree in Communications, Public Relations, Journalism, Marketing or a related field.


• Minimum five years of progressive communications experience, preferably supporting complex organizational change, digital transformation or large-scale initiatives in a healthcare environment.


• Demonstrated ability to develop and execute strategic, multi-channel communications and stakeholder engagement plans.


• Experience working effectively with executive leaders, physicians, clinical and operational teams, project teams and diverse stakeholder groups.


• Exceptional writing, editing, presentation and content development skills, with the ability to translate complex technical, clinical and operational information into clear, accessible and audience-appropriate communications.


• Strong project management and organizational skills, with demonstrated ability to manage multiple priorities and deadlines in a fast-paced, evolving environment.


• Strong interpersonal and relationship-building skills, including the ability to collaborate across functions, build trust and influence without direct authority.


• Sound judgment and adaptability, with the ability to work independently, navigate ambiguity, identify emerging communication needs and adjust approaches as project priorities evolve.


• Proficiency with Microsoft 365 and digital communications platforms, including intranet and web content management tools.


• Ability to travel between Brightshores sites and work outside regular hours during critical project periods.


• Recent satisfactory performance and attendance records


• Demonstrate, promote and encourage Brightshores’ values – We Show Up for Each Other, We Are Trusted to Act, We Create Solutions Together, We Strive for Better, We Share Accountability


• Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes


• Commitment to fostering an inclusive, respectful and culturally safe workplace that embraces diversity and promotes equity and belonging


• Comply with all applicable health and safety policies, procedures and regulations, and actively contribute to maintaining a safe and healthy work environment

Preferred

• Accreditation in public relations or communications, such APR or an equivalent credential.


• Communications experience supporting the implementation of a Health Information System (HIS), Electronic Health Record (EHR), Oracle Health, Epic, MEDITECH or comparable healthcare technology.


• Experience supporting change communications, organizational readiness or technology adoption in a healthcare setting.


• Experience working in a multi-site healthcare environment.