Communication Assistant

Brant Community Healthcare System; Brantford; On-site; CAD 40,000 - 55,000; Full time

Job summary

Brant Community Healthcare System is hiring a Communications Assistant to support both BCHS sites in Brantford and Paris. You will draft simple copy for newsletters, social media, and web pages, coordinate events, and assist with signage, minor design, and photography tasks.

You will work closely with the Communications Team, provide counsel on branding, and help maintain relationships with hospital staff and leadership to advance corporate objectives.

Qualifications

• College diploma in Communications, Journalism, Marketing or a related field is required (Bachelor’s degree preferred).
• 2-3 years of related experience in a health care setting is preferred.
• Excellent written and oral communication skills; strong editing and proofreading ability.

Responsibilities

• Coordinate and assist in development, execution, and evaluation of communication and event initiatives for BCHS.
• Draft copy for newsletters, web, and social media; assist with wayfinding signage and minor graphic design.
• Support planning and execution of BCHS events, internal and external communications, and public affairs activities.
• Monitor and manage communications inquiries; maintain relationships with internal stakeholders and leadership.
• Assist with photo/video development for campaigns and publications.

Skills

Communication skills

MS Office

Graphic design

Photography

Videography

Project management

Stakeholder management

Editing & proofreading

Education

College diploma in Communications, Journalism, Marketing or related field

Bachelor’s degree preferred

Tools

Canva

Adobe InDesign

Adobe Illustrator

Job description

Grow Your Career at Brant Community Healthcare System (BCHS)

At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment to the people who rely on us.

• Brantford General Hospital – Our acute care hospital offering a full spectrum of inpatient and outpatient services.
• The Willett in Paris – Home to our urgent care centre and transitional care services, supporting patients through every step of their healthcare journey.

With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a Healthy Future For Our Patients, Our People, And Our Community. Our Culture Is Shaped By Our Core Values And Pillars

Core Values:

Be Bold and Courageous | Commit to Excellence | Champion Equity | Be Trustworthy

Four Pillars:

Patient-First | People-Centred | Partnership-Based | Progress-Focused

These values reflect who we are, what we stand for, and how we work together to have influence. Join us in shaping the future of healthcare—right here at BCHS.

Why Choose BCHS?

• Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
• Flexible Scheduling – Within a standard work week
• Career Growth – Internal job postings, mentorship programs, and leadership development.
• Predictable Work Locations – Stability and consistency in your work environment.
• Collaborative Team Culture – Work alongside skilled professionals in a supportive, interdisciplinary setting.
• Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
• Commitment to Safety – Comprehensive safety programs for all
• Competitive Compensation and Benefits –– Salaries and benefits designed to align with industry standards, reinforcing our commitment to attracting and retaining top talent. Excellent Pension Plan.
• Diversity & Inclusion – We are actively working to diversify our teams and remove systemic barriers in hiring, retention, and advancement. We track and report on our progress because representation matters. We regularly review our benefits, policies, and programs through an equity lens to meet the needs of our diverse teams. Provide accommodations for religious practices and use trauma-informed policies that support mental wellbeing.
• Recognition & Rewards – Employee appreciation programs and professional recognition opportunities and Corporate Committee
• Community Impact – Make a real difference in patient care and public health every day.
• Choose Civility – Where every interaction matters. Civility and respect shape our workplace, as individuals treat one another—and the communities we serve with dignity, empathy, and cultural awareness. We foster a culture of civility by raising awareness, setting clear expectations, and continually reviewing our policies and practices to ensure respect is at the core of everything we do.

Position Summary

Reporting to the Manager, Communications and Public Affairs, the Communications Assistant plays a key role in executing on a number of communications tactics for both sites of the Brant Community Healthcare System. The Communications Assistant is responsible for coordinating and assisting in the development, execution, and evaluation a variety of communication and event initiatives, targeted at both internal and external audiences, in support of corporate, strategic and regional objectives. This includes drafting simple copy for newsletters/web/social media, event coordination, wayfinding signage, minor graphic design and minor photography (and editing) assignments. Ongoing high demand of communication support across BCHS requires this employee to deliver effective and timely communication support in a fast-paced environment.

Primary Responsibilities

Communication Project Planning & Execution (60%)

• Assists the Communications Team in the planning and development of corporate communications tactics. As an example, developing posters, educational materials, materials for huddle boards, updating program information on web pages, working with the Patient Family Advisory Committee on a variety of minor projects.
• Provide communications counsel to departments on communications materials and branding guidelines.
• Develop and maintain strong relationships with multiple internal stakeholders, including hospital staff from various departments to develop and update communications and marketing collateral (e.g. posters, brochures, wayfinding signage, etc.) for their programs and services.
• Assists in writing for the annual report; copy for various marketing pieces and other writing for internal/external publications as they arise.
• Participate on various committees as required.
• Develop hospital recognition materials for various health care recognition dates including Nursing Week, National Physician Day, Administrative Professional Day, etc.
• Assists in writing stories/news articles for ThePulse, the hospital’s weekly internal corporate update, copy for various marketing pieces, and other writing for internal and external publications as needed.
• Monitor the Communications email inbox, respond to requests and share inquiries with appropriate point people.
• Assist with photo/video development for various campaigns (e.g. program and/or service promo, annual report).

Digital Social Media Strategy & Execution (25%)

• Assist in the execution of the annual social media workplan.
• Develops messaging and monitors social media X, Facebook, LinkedIn, and Instagram for various initiatives or issues.
• Responsible for updating the BCHS website (webmaster) and helps to develop content for the BCHS Intranet.

Event Planning & Execution (15%)

• Support the planning and execution of all BCHS events that call for the support of Communications and Public Affairs. Examples include organizing and facilitating Town Halls (virtual/in person), events including Nursing Week, Trillium Gift of Life Network award ceremonies, facilitating Community Partner events, other events involving Senior Team, and media events.

Mandatory Qualifications

• A College diploma in Communications, Journalism, Marketing or a related field is required (Bachelor’s degree preferred)
• A minimum 2-3 year of recent and related experience is required, experience working in a health care setting is preferred. Consideration will be given to candidates with a combination of education and experience in communications:
• Proficient with Microsoft Office software suite; knowledge of graphic/web design;
• Experience with design applications e.g. Canva, Adobe InDesign, Illustrator, photography & videography.
• Excellent oral and written communications skills including writing, editing and proofreading.
• Knowledge of design techniques, media production, and print production processes.
• Customer service orientation with exceptional relationship building abilities.
• Success in developing and implementing creative and effective external and internal communications programs that reach diverse audiences.
• Ability and flexibility to manage multiple and changing deadlines with solid project management skills.
• Ability to work well at all levels of an organization and interact confidently with Senior Leadership.
• Able to work independently, make timely decisions and drive solutions forward under pressure.
• Proven problem-solving skills and the ability to think strategically and implement solutions.
• Schedule flexibility and ability to commit to last-minute requests and after-hours deadlines.

Our Commitment to Equity, Diversity, and Inclusion

BCHS is committed to building an inclusive and accessible workplace that reflects the diversity of the communities we serve. We welcome people from all walks of life, including people of all genders, sexual orientations, racial and ethnic backgrounds, Indigenous identities, abilities, and lived experiences. Inclusion is part of how we deliver better care

We are dedicated to removing barriers and providing accommodations at every stage of the hiring process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require any accommodations, please inform us when contacted, and we will work with you to meet your needs.

AI Use in Hiring

Brant Community Healthcare System does not use artificial intelligence (AI), automated tools, or algorithms to screen, assess, or rank candidates during the hiring process; all applications are reviewed by our recruitment team