Communications Manager, Equinix Foundation

Equinix; Toronto; On-site; CAD 102,000 - 152,000; Full time

Benefits offered by this job

Employee Assistance Program

Canada Core Benefits

Job summary

Equinix Foundation seeks a Communications Manager to lead global Foundation communications, aligning with Equinix brand narratives and ensuring local relevance across regions. You will champion human-centered storytelling, drive thought leadership, and partner with regional teams to share impact stories.

You will develop content for social channels, executive communications, and program reporting, collaborating with Corporate Communications, Public Affairs, and regional units to amplify

Qualifications

• Globally minded communicator who thrives in multicultural environments.
• Strong writer and storyteller with a talent for distilling complex initiatives into compelling written and visual narratives.
• Strategic thinker who can navigate cross-functional relationships and influence without authority.
• Passionate about digital inclusion, global development, and community impact.
• Organized, proactive, and comfortable managing multiple priorities across time zones.
• 5-7 years of experience in communications, marketing, public affairs, and/or social impact storytelling.
• Strong writing and editorial skills for social media, blogs, reports, and executive communications.
• Experience managing brand or social channels (LinkedIn preferred).
• Background in ESG, CSR, philanthropy, or nonprofit communications is a plus.

Responsibilities

• Develop and lead a global Foundation communications strategy aligning with brand values.
• Serve as the Foundation’s brand guardian ensuring regional consistency and local relevance.
• Shape global thought leadership platforms and executive communications.
• Build a pipeline of community stories with regional teams for internal and external content.
• Launch and grow the Equinix Foundation LinkedIn Showcase Page with analytics.
• Collaborate across Marketing, Brand, Sustainability, and regional teams to align messaging.
• Translate program data into accessible communications for reports and dashboards.

Skills

Globally minded communicator

Strong writer

Storytelling

Strategic thinker

Cross-cultural collaboration

Digital inclusion familiarity

Time zone management

Experience with social channels

Tools

LinkedIn

Job description

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact.You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

The Communications Manager, Equinix Foundation is a global storyteller, communicator, and brand steward who leads Foundation communications and sources community stories to meet the mutual goals of the Foundation, Corporate Communications and Public Affairs teams globally. You will develop and champion a brand-level impact narrative and elevate the Foundation’s voice in priority communities to support Equinix brand visibility around the world and at a local level.

This role is responsible for aligning all Foundation communications with the broader Equinix brand narrative, advancing our thought leadership, and deepening community trust through meaningful, human-centric, and authentic storytelling.

This role reports into Equinix Corporate Reputation & Public Affairs team and collaborates extensively with the Foundation team and across Equinix’s Global Marketing, Brand, Sustainability, Employee and Regional Communications, and country teams.

Responsibilities

Global, Brand-Aligned Communications

• Develop and lead a global Foundation communications strategy that reflects Equinix’s Community Principles, brand values and narrative—community trust, sustainability, workforce development, and digital inclusion
• Serve as the Foundation’s brand guardian and steward, reinforcing and driving message alignment across all regions and channels, internally and externally
• Ensure global consistency balanced with local relevance, while adapting communications to cultural, geographic, and linguistic contexts

Thought Leadership & Strategic Influence

• Help shape a global thought leadership platform focused on speaking, bylines, and awards around digital inclusion, workforce development, and community resilience
• Support Exec Comms to develop executive platforms for Foundation Board Members and other executives and help shape RFPs, talking points and content for global forums, conferences, and internal forums
• Help to create messaging around programs like Pathways to Tech as examples of Equinix’s leadership in creating future-ready talent pipelines and WeGive as ways we are addressing the needs of our local communities to advance digital inclusion for all

Story Mining and Storytelling Across Cultures & Regions

• Partner with community affairs and regional teams to build a global pipeline of community stories from nonprofit partners, grantees, and Equinix employees; share with comms partners to include in internal and external communications content and channels
• Produce human-centered content that reflects diverse communities and amplifies voices traditionally underrepresented in the digital economy
• Lead storytelling for global programs (e.g., Pathways to Tech) and critical moments (Company Meeting), highlighting outcomes, human impact, and shared value with partners

LinkedIn Showcase Page Leadership

• Launch, manage, and grow the Equinix Foundation LinkedIn Showcase Page—owning content strategy, publishing, and analytics
• Engage global audiences and highlight impact across countries, cultures, and nonprofit ecosystems
• Collaborate with social media, brand, and digital teams to ensure best practices and maximize visibility

Cross-Functional Collaboration

• Build strong relationships with Equinix teams across Marketing, Brand, Sustainability, Employee Communications, Global Operations, E-Staff, and regional leaders
• Align Foundation messaging with regional business priorities and global communication campaigns
• Partner with PR and Public Affairs to ensure community impact stories are represented across Equinix’s major channels, media and moments

Impact Reporting & Data-Led Storytelling

• Convert program data and Foundation impact into accessible communications for reports, dashboards, and shareholder-facing materials
• Partner with nonprofit organizations to gather accurate global impact insights and co-create stories with dignity and integrity

Qualifications

Who You Are

• A globally minded communicator who thrives in multicultural environments and can translate impact across diverse contexts
• A strong writer and storyteller with a talent for distilling complex initiatives into compelling written and visual narratives
• A strategic thinker who can navigate cross-functional relationships and influence without authority
• Passionate about digital inclusion, global development, and community impact
• Organized, proactive, and comfortable managing multiple priorities across time zones
• 5-7 years of experience in communications, marketing, public affairs, and/or social impact storytelling—preferably in global or matrixed organizations
• Strong writing and editorial skills, with experience creating written and visual content for social media, blogs, reports, and executive communications
• Experience managing brand or social channels (LinkedIn preferred)
• Background in ESG, CSR, philanthropy, or nonprofit communications is a plus
• Ability to collaborate effectively across cultures, regions, and levels of seniority
• Familiarity with global development, workforce development, or digital inclusion topics is beneficial

The targeted pay range for this position in the following location is / locations are:

Canada - Toronto Office TRO : 102,000 - 152,000 CAD / Annual

United States - Dallas Infomart Office DAI : 121,000 - 181,000 USD / Annual

United States - Redwood City Office GHQ : 146,000 - 218,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program

An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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This posting is a new position within our organization.