Communications Manager

University Health Network; Toronto; On-site; CAD 85,000 - 130,000; Full time

Job summary

University Health Network seeks a Communications Manager passionate about improving the lives of older adults. This role involves strategizing and executing communications plans to effectively share groundbreaking research stories with diverse audiences. Join a top research hospital committed to innovation in healthy aging.

Benefits

Competitive offer packages

Government organization benefits

Flexible work environment

Opportunities for development and promotions

Corporate discounts

Qualifications

• Completion of a Bachelor's degree in a relevant field is required.
• 8-10 years of progressive work experience in communications is essential.
• Proven experience in leadership roles and developing communications strategies.

Responsibilities

• Develop and implement comprehensive communications strategies aligned with organizational goals.
• Manage and cultivate relationships with media outlets to secure positive coverage.
• Oversee AGE-WELL’s digital presence and ensure relevant content across channels.

Skills

Communication

Leadership

Content Creation

Digital Communications

Media Relations

Project Management

Education

Bachelor's degree in communications, public relations, journalism

Tools

WordPress

Mailchimp

Canva

Job description

Join to apply for the Communications Manager role at University Health Network

Join to apply for the Communications Manager role at University Health Network

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: Non-Union

Number of vacancies: 1

Site: KITE (Toronto Rehabilitation Research Institute)

Department: Research

Reports to: Managing Director/Acting CEO

Hours: 37.5 hours per week

Shifts: Day

Status: Temporary Full-time

Closing Date: July 4, 2025

Position Summary

AGE-WELL (http://www.agewell-nce.ca) is a pan-Canadian research and innovation network of industry, non-profit organizations, government, care providers, end-users, and academic partners working together to drive innovation and create technologies and services that benefit older adults and caregivers.

We are seeking an experienced Communications Manager with a passion for making a real difference in the lives of older adults. Do you thrive in an environment where you can both strategize and roll up your sleeves to get things done? If so, AGE-WELL has the perfect opportunity for you! Reporting to the CEO, the selected candidate will lead and execute strategic communications plans to shape the narrative of a national organization at the forefront of innovation in healthy aging. You’ll be instrumental in translating complex research and technological advancements into compelling stories that resonate with diverse audiences, from policymakers and researchers to older adults and the general public.

• Develop and implement a comprehensive, integrated communications strategy aligned with AGE-WELL’s strategic goals, elevating our profile and maximizing our impact.
• Champion AGE-WELL’s brand identity, ensuring consistent messaging and visual representation across all platforms.
• Identify emerging trends and opportunities in communications, proactively adapting our approach to maintain relevance and effectiveness.
• Provide strategic guidance to senior leadership on messaging, platforms, and communication plans to support transformation and alignment with organizational goals.
• Be our chief storyteller! Research, write, and edit engaging content for a variety of channels, including media releases, news articles, website copy, social media posts, newsletters, reports, and presentations.
• Oversee and directly manage all aspects of AGE-WELL’s digital presence, including our website and social media channels (LinkedIn, X, YouTube, etc.), ensuring content is fresh, relevant, and optimized for engagement.
• Cultivate strong relationships with media outlets, proactively pitching stories and responding to inquiries to secure positive coverage.
• Manage the development and distribution of high-quality multimedia content, including videos, infographics, and images, often in collaboration with external partners.
• Plan and execute communications for events, webinars, and conferences, including promotional materials and on-site support.
• Provide strategic leadership and mentorship to a cross-functional team, which may include other communications professionals, ensuring alignment with organizational goals.
• Build & nurture relationships collaborating closely with AGE-WELL researchers, partners, and stakeholders to identify compelling stories and translate complex information into accessible language.
• Manage external communications agencies, freelancers, and vendors as needed, ensuring high-quality deliverables within budget.
  
  
  

Qualifications

• At minimum, completion of a Bachelor's degree in communications, public relations, journalism, a related field or recognized equivalent is required.
• At minimum, over eight (8) years up to and including 10 years of progressive work experience in communications is required.
• At least two (2) years of experience in a leadership role.
• Demonstrated success in developing and executing comprehensive communications strategies.
• Proven experience developing and implementing social media plans.
• Strong understanding of digital communications, including website management, SEO, social media best practices, and analytics.
• Demonstrated experience creating and publishing content on various social media platforms (e.g., Facebook, Instagram, X, YouTube, LinkedIn).
• Experience with media relations, including proactive pitching.
• Exceptional writing, editing, and verbal communication skills, with a proven ability to craft compelling narratives for diverse audiences.
• Proven digital content strategy, content marketing, and editing experience, including writing for the web and web content strategy development.
• Proficiency in content management systems (e.g., WordPress for editing/updating websites), email marketing platforms (e.g., Mailchimp), and design tools (e.g., Canva).
• A proactive, self-starter mentality with the ability to manage multiple projects simultaneously and thrive in a fast-paced environment.
• Excellent judgment and editorial sensibility.
• Exceptional attention to detail and strong organizational skills.
• Ability to work well under pressure with fast turnaround times, including occasional evenings or weekends when business needs arise.
• Experience in health or research communications.
• Experience in a post-secondary or non-profit environment.
• Bilingualism (English/French) is an asset.
  
  
  

Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
  
  
  

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Management

• Industries

  Research

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