Communications Manager

ADP; Toronto; On-site; CAD 102,000 - 152,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Matched Retirement Savings

Wellness Program

Paid Vacation & Holidays

Volunteer Time Off

Job summary

ADP Canada is seeking a Communications Manager to develop and execute integrated communications strategies that support our business objectives, engage associates, and protect our reputation. You will partner with leaders across Canada to connect internal and external audiences with ADP’s priorities and purpose.

You will lead communications from strategy to execution, ensuring clear, consistent messaging across channels and in alignment with corporate standards.

Qualifications

• 5+ years in corporate, internal, external, or employee communications.
• Exceptional writing, editing, and storytelling skills.
• Ability to develop communication strategies and execute multi-stakeholder initiatives.
• Experience supporting senior leaders and providing strategic communications counsel.
• Fluency in English; bilingual English and French preferred.

Responsibilities

• Develop and execute communications plans that support Canadian business priorities and initiatives.
• Create and manage engaging content across channels (internal/external, newsletters, intranet, presentations, videos).
• Provide strategic communications counsel to business leaders and senior executives across Canada.
• Lead organizational change communications to support business transformation and engage associates.
• Support executive visibility, including town halls, announcements, speaking engagements, and events.
• Partner with Corporate Communications, HR, Legal, Operations, and business units for aligned messaging.
• Develop materials related to continuity, issues management, and crisis communications as needed.
• Manage timely internal and external communications during incidents or high-priority situations.
• Ensure all communications meet ADP brand, editorial, accessibility, and bilingual requirements.
• Coordinate translation and develop French-language communications for Canada.
• Measure engagement and provide recommendations for improvement.
• Manage content calendars, channels, and governance processes.
• Support national campaigns, employer branding, and corporate reputation initiatives.
• Collaborate with external agencies and vendors to deliver high-impact programs.

Skills

Strategic communications

Writing

Editing

Storytelling

Change management

Project management

Stakeholder management

English fluency

Bilingual (EN/FR)

Tools

Microsoft 365

SharePoint

Job description

Communications Manager, Canada

Reporting to the Head of Communications, Canada, the Communications Manager is responsible for developing and executing integrated communications strategies that support ADP Canada's business objectives, strengthen associate engagement, and protect and enhance the company's reputation.

In this role, you will partner closely with business leaders and cross-functional teams to create compelling internal and external communications that connect associates, clients, media, and key stakeholders to ADP's priorities and purpose. You will lead communications initiatives from strategy through execution, ensuring messaging is clear, consistent, audience-focused, and aligned with corporate standards.

The role supports a broad range of communications activities across Canada, including executive communications, change communications, organizational announcements, associate engagement campaigns, issues and crisis communications, thought leadership, media relations support, and national business initiatives.

What You'll Do

• Develop and execute communications plans that support Canadian business priorities and strategic initiatives.
• Create and manage engaging content across multiple channels, including associate communications, leadership messages, newsletters, intranet content, presentations, videos, and digital campaigns.
• Provide strategic communications counsel to business leaders and senior executives across Canada.
• Lead the planning and execution of organizational change communications to support business transformation and drive associate engagement.
• Support executive visibility and leadership communications, including town halls, key announcements, speaking engagements, and employee events.
• Partner with Corporate Communications, HR, Legal, Operations, Client Services, and business units to ensure coordinated and aligned messaging.
• Develop communications strategies and materials related to business continuity, client-impacting events, issues management, and crisis communications as required.
• Manage the creation and deployment of timely internal and external communications during operational incidents or high-priority business situations.
• Ensure all communications meet ADP brand, editorial, accessibility, and bilingual requirements.
• Coordinate translation needs and oversee the development of French-language communications to ensure effective engagement across Canada.
• Measure communication effectiveness using engagement metrics and provide recommendations for continuous improvement.
• Manage content calendars, communication channels, and associated governance processes.
• Support national communications campaigns, employer brand initiatives, and corporate reputation-building efforts.
• Collaborate with external agencies, vendors, and internal stakeholders to deliver high-impact communications programs.

To Succeed in This Role

• 5+ years of experience in corporate, internal, external, or employee communications.
• Exceptional writing, editing, and storytelling skills, with the ability to adapt messaging for different audiences and channels.
• Proven ability to develop communication strategies and execute complex, multi-stakeholder initiatives.
• Experience supporting senior leaders and providing strategic communications counsel.
• Strong understanding of change management and organizational communications.
• Excellent project management skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong stakeholder management and relationship-building capabilities.
• Ability to simplify complex business, operational, or technical information into clear, compelling communications.
• Experience with digital communications platforms, Microsoft 365, SharePoint, and communication technologies.
• Fluency in English required; bilingualism in English and French strongly preferred.

Bonus Points

• Experience in issue management, crisis communications, or reputation management.
• Experience supporting large, geographically dispersed organizations.
• Familiarity with media relations and earned media strategies.
• Experience in HR, payroll, technology, or business services industries.
• Knowledge of Canadian communications, bilingual requirements, and regional stakeholder considerations.

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is CAD $102,200.00 - CAD $152,200.00 / Year* *Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.

In Ontario and/or British Columbia (where applicable), the range shown represents the expected total compensation, including vacation pay and bonus at target. Although bonus has been calculated as part of the expected annual compensation for this role, bonus pay is based on several factors, including but not limited to business performance, individual annual performance, and company guidelines.

This job posting is for an existing job vacancy The company uses an artificial intelligence tool during the initial pre-screening process.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.