Communications Advisor

Desjardins; Montreal (administrative region); On-site; CAD 54,000 - 76,000; Full time

Benefits offered by this job

Competitive salary and annual bonus

4 weeks of flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness

Telework equipment

Job summary

Desjardins in Montreal seeks a Communications Advisor to assist caisse managers in selecting, applying and implementing communications solutions, practices, programs and tools for clients, community organizations, officers and employees. You will help develop the annual communications plan within budget, monitor service quality, manage social media content, and organize events.

A Bachelor’s degree and at least one year of relevant experience are required, with strong French language skills and

Qualifications

• Bachelor’s degree in a related field is required.
• Minimum of one year of relevant experience.
• Knowledge of French language and spelling/grammar is required.
• Knowledge of communication and advertising methods, techniques and tools.

Responsibilities

• Assist caisse managers in selecting, applying and implementing communications solutions, practices, programs and tools.
• Develop the annual communications activities plan within budget with the caisse management committee.
• Monitor service quality for members and clients, including surveys and complaints.
• Analyze sponsorship, donation and fundraising requests and follow up on contributions.
• Produce and communicate information through letters, mass mailings and internal communications.
• Support caisse representatives in maintaining relationships with client groups and community organizations; organize events.
• Manage social media content and ensure relevance and appropriate interactions.

Skills

Communication

Advertising methods

Interpersonal savvy

French language

Written communication

Education

Bachelor’s degree in a related field

Tools

Social media management

Job description

The incumbent assists, supports and advises caisse managers in selecting, applying and implementing communications solutions, practices, programs and tools. More specifically, you will be required to :

• Participate with the caisse management committee to develop the annual communications activities plan within the allocated budget. Provide advisory support to managers on communication activities for various client segments, community organizations, officers, managers and employees, and help them carry out these activities.
• Ensure and uphold a positive image of the caisse and Desjardins Group by identifying potential risk situations and informing the caisse’s general manager and the various partners involved. Monitor activities related to service quality for members and clients (for example, surveys and complaints).
• Receive and analyze sponsorship, donation and fundraising requests and make recommendations, and conduct follow-ups, such as those related to contributions made. Help produce the caisse’s social responsibility report.
• Analyze, select and ensure the quality of communication methods intended for members and clients, (for example, letters and mass mailings). Produce and communicate information (for example, for local and internal newspapers).
• Support caisse representatives in maintaining business relationships with various client groups and community organizations. Helps organize events (e.g., information sessions, seminars, School Caisse activities)
• Manage social media communities by writing information content for posts (for example, advertising and videos) and ensure the relevance and consistency of comments and interactions.
• Identify needs and follow up on ad placement guidelines, in collaboration with various partners.
• Follow up on Desjardins’s merchandising proposals (for example, order promotional materials for the caisse).
• Help organize logistics for caisse events (for example, annual general meeting and special general meeting) and oversee the production of the annual report.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor’s degree in a related field
• A minimum of one year of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
• Knowledge of French spelling and grammar required
• Knowledge of communication and advertising methods, techniques, and tools
• Knowledge of the Technology Fund’s external environment
• Knowledge of the innovation ecosystem
  Business insight, Interpersonal Savvy

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Communications (FG)