Communication Advisor

City of Toronto; Toronto; On-site; CAD 89,000 - 121,000; Full time

Benefits offered by this job

Competitive salary

Permanent and temporary role options

Supportive workplace

Career growth

Meaningful public service

Inclusive culture

Professional learning

Work life balance

Job summary

The City of Toronto seeks a Communications Advisor to manage media relations, public messaging, and issues management. The role supports communications across City programs and assists in presenting timely information to residents.

Based at City Hall, this full-time position operates 35 hours a week and emphasizes collaboration, clear writing, and a strong public service ethos to protect the City’s image and communicate effectively during routine and emergency situations.

Qualifications

• Strong experience in corporate communications or public affairs.
• Proactive and reactive media relations experience.
• Excellent organizational skills with ability to manage multiple priorities.

Responsibilities

• Plan and manage press conferences, media briefings and onsite media events.
• Prepare news releases, media advisories and speaking notes.
• Respond to media inquiries timely and provide media training when required.
• Support interviews as a spokesperson for City programs.
• Develop communication plans and media strategies for City campaigns.
• Monitor emerging issues and advise on communication approaches.
• Support crisis communications and after-hours media response.
• Research topics and prepare reports and policy recommendations.
• Monitor budgets and meet project deadlines.
• Uphold corporate communication standards across platforms.

Skills

Media relations

Crisis communications

Storytelling

Writing & editing

Multilingual outreach

Public service mindset

Education

Post-secondary education in Journalism/Communications/Marketing or related field

Job description

Communications Advisor is a communications role that helps share City news, manage media relations and support public messaging. The position creates clear content, responds to media requests and helps protect the City’s public image during both routine and high profile situations.

This role kind of develops communication plans, supports media events and works with City teams to deliver timely information across different platforms. It also helps manage emerging issues, crisis communications and public engagement through storytelling.

The City of Toronto offers a supportive work place that values creativity, inclusion and professional growth.

Company Name : City of Toronto
Location : Toronto, Ontario, Canada
Salary : $89,337.00 – $120, 831.00 annually
Job Type : Full time
Start date : As soon as possible
Benefits : Competitive salary, permanent and temporary role options, supportive workplace, career growth, meaningful public service, inclusive culture, professional learning, work life balance

Job Description

• Communications Advisor is a full time role with one permanent position and one temporary position lasting 12 months.
• The position supports media relations, public communications and issues management across City programs.
• This role is based at City Hall and follows a Monday to Friday routine of 35 hours each week.
• Hybrid work is not mentioned for this position.
• The role offers competitive pay and supports communication during routine operations and emergency situations.
• The position helps strengthen public awareness through the media.

Responsibilities

• Plan and manage press conferences, media briefings and onsite media events.
• Prepare news releases, media advisories and speaking notes and other materials.
• Respond to media inquiries timely.
• Provide media training to staff when required.
• Support interviews as a spokesperson when needed.
• Build communication plans and media strategies for City programs and campaigns.
• Review emerging issues and recommend communication strategies.
• Support crisis communications and after hours media response.
• Research assigned topics and prepare reports and policy recommendations.
• Monitor communication budgets and meet project deadlines.
• Follow corporate communication standards across all platforms.
• Take part in team meetings and contribute to communication improvements.

Requirements

• Have post secondary education in Journalism, Communications, Marketing or a related field or an approved combination of education and Work background.
• Have considerable Work background in corporate communications or public affairs within a complex public or private sector company.
• Have considerable Work background in proactive and reactive media relations, issues management and crisis communications.
• Have excellent organizational skills and can manage multiple priorities under tight deadlines.
• Have excellent written and verbal interaction skills with strong writing and editing skills.
• Have knowledge of outreach approaches for diverse and multilingual audiences using an inclusive communication style.
• Show a genuine interest in public service and creating meaningful stories about the City.
• Training in Incident Management System or emergency management practices is considered an asset.
• Have Work background serving as a media spokesperson, which is considered an asset.