Commercial Strata and Rental Property Manager

FirstService Residential; Vancouver; On-site; CAD 70,000 - 75,000; Full time

Job summary

FirstService Residential is seeking a Property Manager to oversee a portfolio of residential and commercial properties. The ideal candidate will have at least three years of experience, excellent communication skills, and a strong customer service mindset. Responsibilities include managing client relationships, budgeting, and ensuring compliance with property laws. This position offers competitive compensation and comprehensive benefits in a supportive work environment.

Benefits

Health and Dental benefits

Employee Assistance Plan

Tuition Reimbursement Program

Qualifications

• Three years of experience as a leasing agent / property manager.
• Knowledge of rental buildings with multiple units.
• Current BC driver’s license and access to a vehicle with business insurance.

Responsibilities

• Manage varied properties and deliver excellent management services.
• Prepare and execute client agreements and budgets.
• Negotiate and approve rental agreements.

Skills

Customer service mindset

Communication skills

Time management

Knowledge of building systems

Organizational skills

Education

Representative License for Rental Property Management

Tools

Property accounting systems (e.g., Yardi)

Job description

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, career training, and support for continued professional development.

Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.

Job Overview :

The FirstService Residential Property Manager provides management services to a portfolio of buildings including rental (residential) and commercial on behalf of investor clients.

Like all property management roles, success means building long-term relationships with our clients by maximizing the return on their investment, balanced with harmonious relationships with tenants and others who interact with our properties.

Key Responsibilities :

• Manage a varied portfolio of properties, delivering excellent property management services to the entire portfolio.
• Regularly interact with client owners (in person, phone, electronic) to inform and educate them about their property, and with tenants to address their concerns.
• Prepare and execute client agreements for property management.
• Negotiate and / or approve rental and lease agreements and ensure agreement obligations are fulfilled.
• Prepare annual property budgets, authorize spending, and track budget variances.
• liaise with site staff to prioritize repairs, general building maintenance and cleaning.
• Ensure that work performed on the properties adheres to safety standards for tenants, site staff and contractors.
• Handle occasional afterhours emergencies and rent-up and move in / out if required.

Skills and Qualifications :

• Three years of experience as a leasing agent / property manager managing different types and sizes of properties and different client types and client situations. In particular they should possess experience with rental buildings holding multiple units.
• Adept at using property accounting systems (e.g., Yardi), building management, owner / tenant portals, and keen to implement new technologies and tools.
• Thorough knowledge of the Residential Tenancy Act of British Columbia and the Strata Property Act
• Demonstrate a customer service mindset that encompasses superior written and oral communication skills
• Strong understanding of building systems and operations
• Be highly efficient, organized, and skilled at time management

A current Representative License to provide Rental Property Management Services as issued by the BC Financial Services Authority, a valid BC driver’s license and access to a vehicle with business insurance are requirements of the role.

What We Offer :

As a full-time associate, you will be eligible for full comprehensive benefits including Health and Dental, etc. In addition, you will be eligible for time off benefits, access to our Employee Assistance Plan, and Tuition Reimbursement Program and more.

Compensation :

70,000 - $75,000 per annum

Please ensure to include a copy of your resume, highlighting your qualifications and the reasons why you think you would be a good fit for our company.

Please ensure your resume has a valid number and email address you can be reached at.

FirstService Residential is proud to be an equal opportunity workplace. It is our policy to promote equal employment opportunity for all current and prospective associates. This applies to all employment-related matters, including the recruitment process, hiring decisions, compensation and benefits. We are committed to providing and maintaining a working environment that is based on respect and preserves the dignity and rights of everyone in the organization. If you have questions before or during the application process about our equal opportunity workplace, please reach out to our Recruitment team.