Servis Realty Inc. is seeking an experienced Commercial Property Manager to
oversee the daily operations and long-term performance of a mixed office and
Reporting directly to the Broker, you will manage tenant relationships,
coordinate property operations, contribute to financial planning, and support
leasing and renewals. You will work with property owners, tenants, contractors,
and accounting to keep properties well maintained, support occupancy, and
resolve issues promptly.
This role suits someone who combines financial judgment with practical
problem-solving—whether reviewing a budget variance, negotiating a renewal,
or coordinating a building repair—and follows matters through to completion.
What you’ll do:
Tenant relations and leasing
- Serve as the primary contact for tenant questions, concerns, outstandingbalances, lease matters, and tenant improvements.
- Build responsive, professional relationships that support tenant satisfactionand retention.
- Prepare and coordinate lease and renewal documentation with propertyowners, tenants, prospective tenants, and brokers.
- Negotiate lease and renewal terms within approved authority.
- Maintain accurate lease records and track key dates, obligations, andrenewal requirements.
- Support leasing activity to maintain occupancy.
- Contribute to annual property budgets and forecasts, including futureleasing assumptions for renewals, vacancies, rental rates, and anticipatedleasing costs.
- Contribute to variance reporting, identify financial issues, andrecommend corrective action.
- Manage tenant chargebacks, including supporting documentation,approvals, and coordination with accounting.
- Follow up on outstanding tenant balances with accounting and escalatissues as required.
- Review service proposals and contracts, monitor costs, and approvecommitments within established authority.
Property operations and owner service
- Conduct regular site inspections, identify maintenance needs, and followoutstanding work through to completion.
- Coordinate contractors and service providers across HVAC, electrical,plumbing, cleaning, security, landscaping, and related services.
- Monitor contractor performance, work quality, and costs against ownerrequirements and approved budgets.
- Coordinate tenant improvements, operational improvements, andsustainability initiatives.
- Maintain accurate property records and provide timely reports andrecommendations to the Broker.
- Keep property owners and tenants informed about significant issues andprogress.
- Undertake related property management projects as required.
After-hours response
- Participate in shared after-hours coverage across the property
- management team, with the first available team member responding to
- incoming calls and alerts.
- Assess monitoring notifications and coordinate follow-up when required.
- Most incoming alerts originate from fire alarm monitoring systems.
What you bring
Required
- A minimum of three years of commercial property managementexperience, including direct responsibility for managing commercialproperties. Residential-only or administrative experience does not meetthis requirement.
- An active Alberta real estate licence in property management.
- Experience interpreting commercial leases and managing tenantrelationships, renewals, and contractor services.
- Strong financial and analytical skills, including experience contributing toproperty budgets, leasing assumptions, and variance reporting.
- Proficiency in Microsoft Excel, Word, and Outlook, and Yardi orcomparable property management software.
- Clear written and verbal communication, practical negotiation skills, andsound judgment.
- The ability to manage competing priorities, maintain accurate records,and follow through on commitments.
- The ability to work independently and collaborate effectively with owners,tenants, contractors, and colleagues.
- A valid driver’s licence and reliable access to a vehicle for property visitsthroughout Edmonton and the surrounding area.
Assets
- Experience managing office and industrial properties.
- A CPM or RPA designation, or progress toward either designation.
Recruitment communications and security
Servis Realty Inc. communicates with candidates about this opportunity by email
from hiring@servisrealty.ca. We do not conduct recruitment communications by
text message, instant messaging, or social media apps.
If you receive a message through another channel claiming to represent Servis
Realty Inc., please verify it by emailing hiring@servisrealty.ca before responding