Billing & Reporting Analyst

HUB International; Toronto; On-site; CAD 67,000 - 78,000; Full time

Benefits offered by this job

Tuition reimbursement

Licensing reimbursements

Health benefits

Paid time off

Wellbeing program

Event/travel & personal insurance-ous-

Job summary

HUB International in Toronto, Ontario is seeking an analytical professional to manage and analyze account-related activities that impact revenue, billing, and carrier relationships. You will identify discrepancies, resolve open items, and produce accurate reports to guide decision-making.

Working with operations, leadership, and client service teams, you will maintain accurate account activity and support invoicing and premium payments.

Qualifications

• 2–5 years in analytical, billing, or account-focused role with exposure to AR/AP, invoicing, or billing processes.
• Ability to analyze data, identify discrepancies, and investigate variances in financial or billing activities.
• Proficiency with reporting tools and advanced Excel functionalities; EPIC is a plus.

Responsibilities

• Manage Activities affecting revenue, AR, premium payables, and carrier/client relationships.
• Create and distribute monthly open Activities reports to unit leaders.
• Partner with unit leaders and client service teams to resolve open Activities.
• Investigate complex Activities and coordinate with teams to resolve issues.
• Collaborate with HUB to standardize Activities across regions.
• Assist with advanced premium payments to facilities and other carriers.
• Support teams on accounting inquiries, including invoicing and Activity questions.
• Identify workflow or process issues and notify teams.
• Prepare and send monthly EMT reports highlighting potential issues with premiums and commissions.
• Design and deploy ad hoc reports as required.

Skills

Analytical thinking

Billing processes

Accounts receivable

Accounts payable

Invoicing

Education

Analytics/Economics/Accounting/Business degree

Tools

Excel (Pivot Tables & lookups)

EPIC

Job description

About The Role

This role supports the business by managing and analyzing account-related activities that impact revenue, billing, and carrier relationships. The focus is on identifying discrepancies, resolving open items, and producing accurate reports that help teams make informed decisions. Working closely with operations, leadership, and client service teams, this role plays a key part in keeping account activity accurate, timely, and running smoothly.

What You’ll Do

• Manage HFC initiated $Activities that have a significant impact on revenue, accounts receivable, premium payables, and relationships with carriers and clients
• Create and distribute monthly open $Activity reports to unit leaders
• Partner with unit leaders and client service teams to resolve open Activities
• Investigate complex Activities and work with teams to ensure issues are accurately identified and resolved
• Collaborate with HFC to maintain a streamlined and consistent approach to managing Activities across all regions
• Assist HFC with advanced premium payments to Facility and other carriers
• Provide support to teams on accounting related inquiries, including invoicing and $Activity questions
• Identify and notify teams of workflow or process issues
• Prepare and send monthly EMT reports highlighting potential issues related to premiums and commissions
• Design and deploy ad hoc reports as required

Qualifications and expertise that pave the way for Success

• 2 to 5 years of experience in an analytical, billing, or account focused role, with hands on exposure to accounts receivable, accounts payable, invoicing, or billing processes
• Proven ability to analyze data, identify discrepancies, and investigate variances related to financial or billing activities
• Experience working with reporting tools and advanced Excel functionalities, including Pivot Tables and lookups; EPIC experience is an asset
• Strong ability to create clear, accurate dashboards and reports that support business decision making
• Exceptional attention to detail and strong organizational skills, with the ability to manage multiple priorities in a fast paced environment
• A growth mindset with a willingness to learn, collaborate, and continuously improve processes
• Strong communication and teamwork skills, with the ability to work effectively across teams and with leadership
• Post secondary education in Analytics, Economics, Accounting, Business, or a related field is an asset
• Candidates may be asked to complete an attribute based assessment and other skills testing, such as Excel or MS Office, onsite

Elevate Your Career with HUB International

Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/

Your Advancement and Well-being: Our Priority

At HUB, we place immense value on the well-being and professional development of our team. Here’s what you can look forward to as part of the HUB Team:

• Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.
• Professional Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.
• Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.
• Exclusive Perks: Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding

Service: Our Ethos
At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference. When you join HUB, you’ll find more than just a career—you’ll become part of a team where your skills are valued, your growth is encouraged, and your contributions have a lasting impact.

The expected salary range for this position is $67,000 to $78,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.

HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

AI and Automation Notice: HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates — all decisions are made through human review.

What we offer you

• We invest in your growth. HUB offers structured training, licensing support and ongoing development opportunities designed to accelerate your career.
• Competitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plans.
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance.
• A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career.

The HUB difference
HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [e-mail]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.