Commercial Insurance Associate

HUB International; Prince George; On-site; CAD 50,000 - 60,000; Full time

Benefits offered by this job

Benefits package

RRSP matching

Paid time off

Bonuses/commissions

Job summary

HUB International is seeking a Commercial Insurance Associate in Canada to support Producers and Marketers on commercial accounts. You’ll help manage client queries, renewals, certificates of insurance, proposals, and endorsements while maintaining high service standards.

You will engage with clients, insurers, and internal teams to ensure accurate policy documentation, timely responses, and effective coverage decisions. A cooperative, detail-oriented, and proactive attitude is essential.

Qualifications

• Must have Level 2 Insurance License or willingness to obtain
• Minimum 1 year commercial insurance experience as Insurance Advisor
• Strong customer service focus with ability to deliver positive client experiences
• Excellent written and verbal communication; credible at all levels of the organization

Responsibilities

• Assist producer and marketer with servicing commercial accounts
• Meet existing clients’ needs and process documents (Certificates of Insurance, Cover Notes, Renewals, Proposals)
• Review and ensure accuracy of policy documentation from insurers before sending to clients
• Contact clients for renewal information and answer coverage questions
• Take client calls and process online quotes; negotiate with insurers on coverage and price
• Update client information as changes occur and respond to inquiries
• Provide policy and coverage information to clients on request
• Support floater position with regular duties

Skills

Insurance license

Customer service

Communication

Team player

Self-motivated

Attention to detail

Tools

MS Word

MS Excel

Outlook

Job description

Hi, we’re HUB! We are a leading North American insurance brokerage that advises businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – so you’re ready for tomorrow.

The Opportunity

Are you an energetic, goal-driven go-getter who thrives in a fast-paced environment? Do you love the idea of hitting (and exceeding) targets while building genuine client relationships? If so, this is more than just a job—it's a career with unlimited potential.

As a Commercial Insurance Associate, you will apply your superior attention to detail and excellent client service skills while working closely with a team of Producers and Marketers on our Commercial accounts. You will help build long-term relationships with our clients with helping to answer client queries and requests through policy and coverage insurers.

A day in the life

• Assist producer and marketer with all aspects of servicing commercial accounts
• Meet existing clients’ needs and process documentation (Certificates of Insurance, Cover Notes, Renewals, Proposals, Endorsements, In-House Policies, Invoicing, Finance Contracts, Customer Correspondence)
• Review and ensure accuracy of policy documentation from insurers before forwarding to the client
• Contact clients for renewal information
• Take client calls and answer questions regarding coverages, accept and process online quotes
• Negotiate with insurers on coverage and price so as to best meet the needs of the client in conjunction with the producer
• Update client information as changes occur
• Answer account related questions/requests from clients, lawyers, and banks
• Provide policy and coverage information to clients upon request or inquiry
• Will be assigned some minimal, but regular duties to help support the floater position

What you will bring to our team

• Level 2 Insurance License or willingness to obtain
• Self-motivated with a strong sense of urgency
• Motivated to help support a diverse team and contribute in a team environment
• Minimum of one year commercial insurance experience as an Insurance Advisor
• Pro‑active and a self‑starter with a keen attention to detail
• Strong customer service focus with the ability to deliver positive client experiences and meet their desired needs
• Demonstrated ability to communicate (written and verbal), present and influence credibly and effectively at all levels of the organization
• Works well in a fast paced, client‑focused environment
• Proficiency in Microsoft Word, Excel, and Outlook
• Industry designation an asset (CIP, CAIB, CRM, General Insurance & Risk Management Diploma - BCIT)

Salary Expectations

The expected salary range for this position is $50,000.00 to $60,000.00 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level.

HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

Why Join HUB?

Do you enjoy making friends? We love making friends; join our team of amazing people who all get along and thrive together! We work hard and play hard! Get ready for our Staff Holiday Parties!! Paid day off for your birthday – we want to celebrate you! Paid half a day off for volunteering in your community – HUB is a company that gives back and is active in our communities. Room to grow within the organization. Lots of company perks, benefits, RRSP matching and great compensation.

Your future with HUB – Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement. At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.

What makes us different than all the rest?

Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values

• Entrepreneurship: We encourage innovation and educated risk-taking.
• Integrity: We do the right thing every time.
• Teamwork: We work together to maximize results.
• Accountability: We measure and take responsibility for outcomes.
• Service: We serve customers, communities and colleagues.

If you value what we value, and like the perks along the way – The employment offer is contingent upon completion of a successful background check.

HUB is a company where your contributions will make a difference. We invite you to learn more about our team at www.hubinternational.com.

If you require any accommodations during the hiring process, please reach out to [e-mail] to request this.

Only candidates selected for an interview will be contacted.

Department Sales

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required

We endeavour to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [e-mail]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.