Commercial Insurance Account Representative (contract) - Hybrid

Cowan Insurance Group; Cambridge; Hybrid; CAD 60,000 - 75,000; Full time

Job summary

Cowan Insurance Group seeks a Commercial Insurance Account Representative for an 18-month hybrid contract. This role involves managing a book of business, providing exceptional customer service, and collaborating with clients and insurance carriers to meet their needs. The ideal candidate has a strong background in commercial insurance with excellent communication and problem-solving skills.

Benefits

Competitive salary

Comprehensive benefits plan

Company-paid training and development courses

Community involvement

Hybrid work environment

Qualifications

• Minimum 3 years of commercial insurance experience required.
• Ability to manage multiple tasks and prioritize demands.
• Team player who values collaboration with colleagues.

Responsibilities

• Interact with clients to manage day-to-day requests.
• Negotiate renewal terms and recommendations for coverage enhancements.
• Assist in the preparation of insurance submissions and proposals.

Skills

Customer Service

Problem Solving

Negotiation

Attention to Detail

Communication

Education

RIBO License

CAIB or CIP designation

Tools

Epic

Excel

Word

Policy Works

Job description

Commercial Insurance Account Representative (contract) - Hybrid

Commercial Insurance Account Representative (contract) - Hybrid

2 days ago Be among the first 25 applicants

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Are you currently an Account Manager, Client Solutions Manager, Client Service Representative or the likes with a background in Commercial Insurance? If so, our Commercial Account Representative posting may be a fit for you!

This position is an 18-month contract opportunity, based in a hybrid capacity from our Cambridge office.

The successful candidate would report into the Manager, Commercial Operations and will be working closely with the Commercial Account Executive to service a book of business. You will apply your knowledge in commercial insurance to counsel and assist customers in their insurance needs and aligning personal efforts to support the organization’s strategy, business goals and value proposition to our clients. You’re passionate about providing professional, friendly customer service and advice to our clients. You are a people person who enjoys building long-lasting relationships with insurance carriers, industry leaders and your colleagues. You are detail-oriented with strong problem-solving skills that will enable you to put together solid solutions for our clients.

What You Will Do

• Direct interaction with clients to manage day to day requests in a timely manner
• Manage renewal information gathering
• Negotiate renewal and endorsement terms with Insurers
• Make recommendations for coverage enhancements
• Build strong relationships with insurance carriers and clients
• Assist in the preparation of insurance submissions, proposals and summaries of insurance
• Guide technical support staff with daily tasks to enhance the customer experience
• Negotiate terms on new and renewal opportunities for accounts not handled within the Commercial Marketing team
  
  

What You Will Bring

• Minimum 3 years commercial insurance experience
• RIBO licensed required
• Ability to manage multiple tasks effectively and prioritize competing demands
• Attention to detail and strong organizational skills
• Excellent communication skills, both verbal and written
• Computer skills required, Epic, Excel, Word, Policy Works
• Team player who recognizes the benefits of collaboration with fellow team members
• Canadian Accredited Insurance Broker (CAIB) or Chartered Insurance Professional (CIP) designation(or working toward designations) would be an asset
  
  

Who We Are

Proudly independent and Canadian-owned, Cowan Insurance Group has been a true market leader in the insurance industry since 1927. With an extensive range of product offerings and integrated commercial and personal insurance, group benefits, and wealth management solutions, we provide our clients with outstanding customized, comprehensive insurance and risk management professional advice and placement.

Recognized as one of Canada's Most Admired Cultures and a Canada's Best Managed Companies Platinum Club Member, Cowan Insurance Group's award-winning client-centric approach emphasizes innovation, excellence, and collaboration. Join our team as we prepare for our centennial celebration in 2027!

What sets us apart?

Be In Good Company

Integrity matters. It drives our award-winning workplace culture and fuels our collective desire to help our clients, employees, and communities thrive.

Challenge your thinking

You're valued for your passion, drive and creativity. The pace is fast but the work is meaningful, interesting, and complex, just the way you like it.

Grow together

We believe in your potential. If you’re looking to develop your expertise with learning opportunities and mentoring, we’ll make that happen.

Benefits And Perks

• Competitive salary
• Participate in our comprehensive benefits plan on day one — no waiting period
• Company-paid training and development courses
• Community involvement
• Hybrid work environment
  
  

Are you interested?

Please Apply!

This position is subject to appropriate background checks that may include, credential, employment, credit, criminal and reference checks.

While we appreciate the interest of all applicants, we will contact only those selected for interviews. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.

We are an Equal Opportunity Employer. Candidates will be selected strictly on the basis of an individual's technical qualifications, knowledge and experience, as they relate to the requirements of a particular position. Selections will be made without regard to: age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status, gender identity, gender expression, record of offences, sex, sexual orientation.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Sales and Business Development

• Industries

  Insurance

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