Commerce - Functional Lead Business Analyst - Shopify

Accenture; Calgary; On-site; CAD 100,000 - 130,000; Full time

Job summary

A global leader in consulting, Accenture is looking for a Commerce Solutions Expert to enhance client engagements with innovative Shopify applications. The role includes planned analysis, development oversight, and functional discussions to drive the implementation of strategic eCommerce solutions. Ideal candidates will have extensive experience in commerce platforms and strong communication skills to effectively collaborate across diverse teams.

Qualifications

• 5+ years of full lifecycle implementation experience.
• 3+ years of experience in deployment of Shopify Commerce applications.
• Knowledge of Composable and Headless commerce.

Responsibilities

• Plans and implements commerce activities, particularly involving Shopify applications.
• Serves as a bridge between business teams and technical resources.
• Mentors and coaches team members to enhance Commerce Management initiatives.

Skills

Leadership

Agile development

Communication

Education

High school diploma or GED

Tools

Shopify

Agile

Job description

We Are:

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; commerce and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song

There will never be a typical day at Accenture Song, but that’s why people love it here. The opportunities to make a difference while working on exciting client initiatives are limitless in this ever-changing space.

You Are:

Do clients rely on your impressive ability to define and implement innovative, commerce solutions that transform their ability to acquire and engage customers? Or perhaps you’ve become the go-to thought leader for eCommerce and commerce platforms? If driving the business and functional requirements of large-scale projects fits squarely within your digital wheelhouse, Accenture may be the perfect place to build your career.

The Work:

• Plans and performs analysis of commerce activities and/or functions and guides the subsequent design and implementation or improvement of existing commerce(Shopify) applications

• Offers suggestions and recommendations during commerce(Shopify) solution design and execution phase from a functional perspective to ensure business intent is understood by the project team

• Serves as the bridge/translator between the business team and technical resources during development and implementation to ensure that requirements and dependencies are well understood

• Provides insights and recommendations around Shopify best practices and drives client team for optimal decision making across global digital strategy and governance

• General understanding of the overall Application Architecture.

• Outlines pros and cons to Shopify solutions and showcases a forward-thinking approach for both short term and long-term business use cases

• Provides oversight across Shopify Apps/Analytics setup and configuration.

• Drives framework for Shopify apps to ultimately interface and integrate with Third Party applications

• Helps to identify technical feasibility of requirements while calling out gaps and raising issues accordingly

• Shows deep understanding and knowledge in Agile development as well as in User Story/Backlog management

• Leads and contributes to the definition of commerce governance procedures and business requirements, functional designs, and work flows for creating, managing and publishing a buying experience like no other.

• Assists with business process redesign, roadmap planning, and identifying touch points through multi-channel applications

• Mentor and coach team members by sharing perspective and knowledge of Commerce Management initiatives and maintaining open dialogue with colleagues and clients

• Support the development of strong client relationships by building trust, rapport and strong working relationships with key sponsors, stakeholders, and team members

#LI-NA-FY25

Here’s what you need:

• 5+ years of full lifecycle implementation experience using various SDLC methodologies

• 3+ years of experience in tactical deployment or re-launch of Shopify Commerce applications

• 3+ years of experience leading functional discussions and scoping decisions based on best practices for implementing Shopify applications and proven knowledge of Composable and Headless commerce techniques

• A minimum of a high school diploma or GED is required for this position

• English is required for this position as this role will regularly interact with stakeholders across Canada, US and other countries across our Global footprint where English is the common language. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

Bonus points if:

• The ability to communicate written and verbally in French is a plus

• Experience eliciting high-level business requirements and creating detailed functional specs as well as other documentation like requirement traceability matrixes, work-flow diagrams and use-cases

• Experience working with interactive designers to fulfill UI/UX designs in parallel with Front End (UI) and Back End developers to build solutions

• Experience with multi-lingual and multichannel implementations