Collision Centre General Manager: Lead Operations & Service Excellence

Csn-Collision-1; Port Colborne; Presencial; CAD 70.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Health benefits

Training and Support

Career pathways

Casual dress

Descripción de la vacante

CSN Collision Corporate Store is seeking an experienced Collision Centre Manager to lead the team, optimize claims processing, and uphold repair standards across our network. You will guide operations from vehicle intake to delivery, ensuring efficiency, quality, and customer satisfaction.

You will hire and train technicians, manage parts inventory and supplier relations, and drive cost savings while maintaining safety and compliance. This is a full-time role with competitive pay and benefits.

Formación

• Must have at least 5 years of collision centre management or estimations experience.
• Experience with Bodyshop Connect and Nexsyis is an asset.
• 5+ years of proven experience in store management or a similar role.
• Excellent communication and interpersonal abilities.
• Sales and negotiation aptitude.

Responsabilidades

• Lead and develop a high-performing auto body team to meet goals.
• Ensure efficient handling of insurance claims and repair processes.
• Review QC measures to exceed industry standards and customer expectations.
• Manage parts inventory and supplier relationships for timely repairs.
• Hire, train, and supervise technicians and support staff.
• Collaborate with upper management to improve shop efficiency and profitability.
• Oversee daily operations and repair scheduling.

Conocimientos

Collision Centre Management

Estimations Experience

Leadership

Communication skills

Sales and negotiation

Herramientas

Bodyshop Connect

Nexsyis

Descripción del empleo

CSN Collision Corporate Store is seeking an experienced Collision Centre Manager to lead the team, optimize claims processing, and uphold repair standards across our network. You will guide operations from vehicle intake to delivery, ensuring efficiency, quality, and customer satisfaction.

You will hire and train technicians, manage parts inventory and supplier relations, and drive cost savings while maintaining safety and compliance. This is a full-time role with competitive pay and benefits.