Collision Center General Manager: Lead, Grow & Wow

Holdings LLC; Canada; On-site; CAD 83,000 - 118,000; Full time

Benefits offered by this job

Annual Paid Time Off (PTO)

Paid Parental Leave

6 paid holidays annually

Medical, Prescription Drug, Dental & V

Vision Insurance

401(k) Retirement Plan with company

Employer Paid Short-Term Disability &

Additional Voluntary Life Insurance

Continuing Education Opportunities

Free Prescription or Non-Prescription

Annual Voluntary Uniform Stipend

Voluntary Daily Pay option

Job summary

Gerber Collision & Glass in Canada seeks a General Manager to lead daily operations of the collision center, ensuring exceptional customer experiences and adherence to policy. You will coach and empower team members, drive KPIs and insurance metrics, and maintain high safety and quality standards.

The role requires proven leadership in a collision repair environment, budget oversight, and strong communication.

Qualifications

• Post-Secondary education or equivalent.
• Proven leadership experience in a collision repair environment or similar role.
• Strong communication and coaching skills.
• Ability to motivate others and manage a team.

Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Prepare and manage the annual and monthly operating budget of the collision center.
• Forecast, target and track monthly sales, profit and expense objectives.
• Deliver formal annual performance reviews and informal monthly performance reviews.
• Monitor and maintain all A/P and A/R relating to the Collision Center.
• Maintain a clean and organized repair facility at all times.
• Lead and manage all repair facility personnel.
• Store CSI performance review and follow up within 24 hours.

Skills

Leadership

Communication

Coaching

Attention to detail

Client experience focus

Education

Post-Secondary Education or equivalent

Job description

Gerber Collision & Glass in Canada seeks a General Manager to lead daily operations of the collision center, ensuring exceptional customer experiences and adherence to policy. You will coach and empower team members, drive KPIs and insurance metrics, and maintain high safety and quality standards.

The role requires proven leadership in a collision repair environment, budget oversight, and strong communication.