Collections & Legal Admin Specialist

Portfolio Group; Toronto; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Paid day off on your birthday

Enhanced health and dental benefits

RRSP matching program

Convenient downtown location nearUnion

Additional vacation days after 2 and 5

Job summary

Portfolio Group in Downtown Toronto seeks a Legal Administrator to support collections, accounts resolution, and various finance/legal processes. You will manage overdue accounts, investigate issues, and maintain accurate records while balancing customer service with cash collection focus.

Ideal candidates have 3+ years in collections, 1+ year in Small Claims Court processes, and strong communication skills.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational and time-management abilities.
• Ability to investigate issues, identify solutions, and take ownership of outstanding matters.
• Experience in finance, accounts receivable, or administrative environments is an asset.

Responsibilities

• Negotiate payment arrangements and account resolutions according to company policies.
• Monitor accounts receivable aging and take action to maintain good standing.
• Respond to inquiries related to accounts, payments, and contracts.
• Investigate invoice discrepancies and resolve account-related issues.
• Prepare and issue collection letters at various delinquency stages.
• Assist with legal documentation including NDAs, affidavits, and small claims documentation.
• Track reporting on legal and collection cases and KPIs.

Skills

Communication skills

Organizational skills

Attention to detail

Problem solving

Education

Finance/Business/Accounting diploma or degree

Job description

Portfolio Group in Downtown Toronto seeks a Legal Administrator to support collections, accounts resolution, and various finance/legal processes. You will manage overdue accounts, investigate issues, and maintain accurate records while balancing customer service with cash collection focus.

Ideal candidates have 3+ years in collections, 1+ year in Small Claims Court processes, and strong communication skills.