Collections Coordinator

Socket.dev; Winnipeg; Hybrid; CAD 52,000 - 68,000; Full time

Job summary

ARxIUM in Winnipeg is seeking a Collections Coordinator to manage accurate and timely processing of payments, credits, and disputes. You will build strong internal and external relationships while solving complex accounting issues.

The role requires 3+ years in AR/collections, solid Excel and ERP experience, and strong communication and analytical capabilities. Hybrid work in Winnipeg with competitive benefits and growth opportunities.

Qualifications

• Diploma or degree in Accounting, Finance, Business Administration, or related field (or equivalent).
• Minimum 3 years hands-on experience in collections or AR with progressive responsibilities.

Responsibilities

• Perform in-depth payment research, reconciliation, and dispute resolution across customer accounts.
• Collaborate across departments to ensure accurate billing, statements, and returns.
• Analyze high-profile accounts, identify discrepancies, and initiate corrective actions.
• Maintain strong communication with internal teams and external clients to ensure timely issue resolution.
• Process cash receipts, customer credits, and returns in the ERP system.
• Maintain bank reconciliations, AR records, and support month-end processes.
• Generate standard and ad hoc reports for internal stakeholders and external customers.
• Provide AR billing coverage as needed.

Skills

Accounting principles

AR reconciliation

Communication skills

Analytical skills

ERP systems

Microsoft Excel

French (optional)

Education

Accounting/Finance/Business Administration degree

3+ years AR/collections experience

Tools

ERP systems

Microsoft Excel

Job description

Who We Are:

ARxIUM is a leader in the development of advanced pharmacy technology and solutions. Here you have the opportunity to work with the best experts in the pharmacy health systems sector paving the way with innovative automation hardware and software technologies.

ARxIUM has been providing innovative solutions in the pharmacy automation space for over twenty years and currently serves customers in North America, Europe and Asia. We have offices in Winnipeg and the Chicago Area and work remotely in cities across North America and Europe.

ARxium is proud to offer the successful candidate

• Competitive salary
• Medical/Dental/Vision benefits or Health Spending Account
• Company paid Life/ADD insurance
• RRSP/DPSP
• Flexible work schedule
• Generous paid time off
• Employee referral program
• Free parking

About the Role:Collections Coordinator (Hybrid – Winnipeg)

As aCollections Coordinator , you’ll play a key role in ensuring accurate, timely processing of customer payments, credits, and dispute resolutions. This role is ideal for someone who thrives on solving problems, loves digging into data, and can build strong internal and external relationships.

Key Responsibilities

• Perform in-depth payment research, reconciliation, and dispute resolution across customer accounts.
• Collaborate across departments and customer organizations to ensure accurate billing, statements, and returns.
• Analyze high-profile accounts, identify discrepancies, and initiate corrective actions.
• Maintain strong communication with internal teams and external clients to ensure timely issue resolution.
• Process cash receipts, customer credits, and returns in the ERP system.
• Maintain bank reconciliations, AR records, and support month-end processes.
• Generate standard and ad hoc reports for both internal stakeholders and external customers.
• Provide AR billing coverage as needed.

What You Bring

• Strong understanding of general accounting principles and AR reconciliation.
• Demonstrated ability to resolve complex issues quickly and independently.
• Excellent communication, critical thinking, and analytical skills.
• Experience working with ERP systems and strong proficiency in Microsoft Excel.
• Experience with reporting and data analysis in a finance or AR setting.
• French proficiency is a plus.

Qualifications

• Diploma or degree in Accounting, Finance, Business Administration, or a related field (or equivalent experience).
• Minimum 3 years of hands‑on experience in collections or AR, with a progression in responsibilities.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• The noise level in the work environment is generally quiet.
• Hybrid work environment
• Sedentary physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing.
• Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus.
• 50% or more time is spent looking directly at a computer.