Coat Check Attendant - Casual

Four Seasons Hotels and Resorts; Toronto; On-site; CAD 24,000 - 35,000; Full time

Benefits offered by this job

Free meals per shift

Uniform dry cleaning

Training opportunities

Employee events

Competitive hourly pay

Job summary

Four Seasons Hotels and Resorts in Toronto is seeking a Coat Check Attendant to warmly greet guests, manage coat check operations, and maintain a fast-paced, guest-centric service standard. You will be the first impression of the hotel, ensuring smooth guest flow and a high level of courtesy throughout shifts.

The role requires excellent presentation, fluent English, and a flexible schedule including evenings, weekends and holidays. Smart Serve certification is a plus.

Qualifications

• Fluency in reading, writing, and spoken English required.
• Excellent personal presentation and interpersonal skills.
• Ability to stand for long periods and work a flexible schedule including evenings, weekends and holidays.

Responsibilities

• Greet guests promptly and courteously as the first impression of Four Seasons.
• Assist with coat check and manage guest flow with organization and urgency.
• Maintain composure and prioritize guest satisfaction in a fast-paced environment.

Education

Post Secondary Education in Hospitality or related field

Smart Serve Certification

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A warm welcome framed by spacious, modern design awaits you in the heart of Toronto’s historic Yorkville neighbourhood. Enjoy authentic French cuisine paired with one of our 350 wine labels at Café Boulud, and specialty craft cocktails at our spirited lobby lounge and bar. Enjoy the serenity of our Forbes Travel Guide Five-Star rated Spa, or step out and explore the vibrant character of Toronto’s most glamorous shopping and restaurant district.

About the role:

By nature of the position, the position is the guests’ first impression. They greet guests promptly, courteously, graciously with eye contact and a smile. The Coat Check Attendant must be familiar with the event, guests and have a great sense of organization and urgency. They must be confident in moving at a fast pace and prioritizing guest satisfaction and comfort.

What you will bring:

We are looking for individuals with excellent personal presentation and interpersonal skills. Fluency in reading, writing, and spoken English is also required. The Coat Check Attendant requires continuous standing for the majority of the shift. The ideal candidate will have a confident, outgoing personality and a can-do approach to any request! The ability to remain calm under pressure is essential and applicants must have a flexible schedule with the ability to work all shifts, weekends and holidays.

Additional preferred qualifications & skills:

• Previous host or coat check attendant experience in a fast-paced food and beverage operation preferred.
• Exceptional communication skills and command of English language
• Additional language a definite asset for career growth
• Completion of Post Secondary Education in Hospitality or related field.
• Smart Serve Certification is preferred.

What we offer:

• Complimentary meal per shift in our employee dining room, OASIS
• Complimentary dry cleaning of uniforms
• Excellent Training and Development opportunities and access to complementary e-training
• Monthly Employee Recognition celebrations and Bi-Annual Employee Parties
  and more!
• Hourly rate of pay of $21.53

Schedule & Hours

The ideal candidate will have a flexible work schedule and able to work evenings, weekends, and holidays.

We look forward to receiving your application!

Successful candidates must possess legal work authorization in Canada. Work permit sponsorship is not available.

This posting is for an existing vacancy within the organization.

The hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.

Four Seasons is committed to providing employment accommodation in accordance with theOntario Human Rights Code and theAccessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.