Co-Manager

Danier Leather, Inc.; Vaughan; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading fashion retailer is seeking a Retail Manager to oversee store operations and team development in Vaughan. The role involves driving sales, providing excellent customer service, and ensuring effective daily management. Ideal candidates will have leadership experience in retail and a strong passion for fashion, with a focus on building customer relationships and supporting staff growth.

Qualifications

• Retail management experience with strong sales record.
• Proven team leadership and development capabilities.
• Open availability for shifts including weekends and holidays.

Responsibilities

• Support daily store activities and achieve sales goals.
• Conduct team meetings and coach staff on performance.
• Manage store operations, resolve issues, and ensure a safe environment.

Skills

Sales

Customer Service

Leadership

Communication

Tools

POS systems

Microsoft Excel

Microsoft Word

Job description

Is this you?

Do you have a flair for fashion, sales, and people leadership?

Are you eager to make retail management your career?

If you answered YES, we want to talk with you!

What you’ll do...

• Support and partner with the Store Manager to ensure smooth execution of daily store activities and achievement of sales goals and metrics; perform management tasks and sales coaching duties in the Store Manager’s absence.
• Conduct daily gear-up and team meetings to update staff on performance expectations, best practices, sales goals, product knowledge, inventory, and promotion activities.
• Model Danier’s professional sales and customer service standards and coach sales floor staff, including reinforcing sales goals, monitoring productivity, and identifying training needs.
• Assist in recruiting and developing sales staff to identify, grow, and motivate high-performing sales talent and team building.
• Build customer relationships through engaging service that makes customers feel cared for and confident about their purchases.
• Create and maintain visually appealing merchandising and window displays following brand standards, either personally or by delegating tasks.
• Oversee store operations and resolve issues related to staff scheduling, merchandise, loss prevention, and standards to ensure a safe shopping and working environment during shifts.
• Open and close the store, safeguard premises and assets, count floats, report discrepancies, and complete daily checklists and delegated tasks.
• Document and escalate customer and employee issues requiring management intervention.
• Participate in weekly management calls in the Manager’s absence, reporting on performance metrics, market conditions, and sharing best practices.
• Act as a Danier Ambassador by demonstrating and promoting the company's mission, vision, and values daily.

What you’ll bring to the team…

• Fashion retail experience as a key holder with a proven sales track record and team leadership exposure.
• Successful completion and ongoing demonstration of Danier’s professional CODE sales and customer service training concepts.
• Ability to meet or exceed KPI targets.
• Open availability with a minimum of 4 shifts weekly, including evenings, weekends, and holidays.
• Positive, results-oriented attitude with a customer-first mindset.
• Fashionable, well-groomed professional appearance.
• Proficiency with email, Excel/Word, POS, staff scheduling applications, etc.
• Excellent communication, interpersonal, and conflict resolution skills in English.
• Strong sales, customer service, and rapport-building skills.
• Hands-on leadership style with people development skills.
• Knowledge and demonstration of company mission, vision, and values.
• Strong time management, organization, and follow-through skills.
• Problem-solving abilities, professional judgment, and integrity.