Co Manager

Garage Clothing Co; Ottawa; On-site; CAD 48,000 - 64,000; Full time

Job summary

Garage Clothing in Ottawa seeks a Co Manager for a full-time, on-site leadership role. You will support the Store Manager by driving sales, coaching the team, and upholding brand standards in a fast-paced environment.

You will handle opening/closing, cash procedures, scheduling, inventory, and visual merchandising while fostering an inclusive and engaging atmosphere for customers and staff during peak periods and promotional events.

Qualifications

• Experience supervising teams and driving sales in a retail setting.
• Strong customer service skills and ability to engage customers.
• Operational excellence in cash handling, inventory, and visuals.
• Clear communication and collaboration with staff and leadership.
• Able to prioritize tasks and adapt to busy periods.

Responsibilities

• Assist Store Manager in daily store operations and sales targets.
• Coach and support team members on floor performance and policy adherence.
• Manage scheduling, opening/closing procedures, and cash handling.
• Oversee visual merchandising and inventory control.
• Provide leadership during peak periods and promotional events.

Skills

Retail leadership

Customer service

Operational skills

Communication

Problem solving

Flexible shifts

Fashion retail experience

Education

High school diploma or equivalent

Retail/management education asset

Job description

Company Description Garage Clothing is a fashion brand created in Montreal in 1975, known for expressing the voice of confident, independent individuals. The brand focuses on empowering people to embrace their personality and live out loud through their style choices. Garage offers seasonless, on-trend apparel and accessories, including denim, knit tops, dresses, outerwear, swim, and intimates, designed for a modern, casual lifestyle. With over 185 boutiques across North America and a global online presence at garageclothing.com, Garage continues to grow as a leader in the fashion and retail landscape, providing team members with opportunities to thrive in a dynamic retail environment.

Role Description

The Co Manager is a full-time, on-site role based in Ottawa, ON, responsible for supporting store leadership in driving sales, delivering an outstanding customer experience, and maintaining brand standards. In this role, the Co Manager helps oversee daily store operations, including opening and closing procedures, cash handling, visual merchandising, and inventory management. The position involves coaching and supporting team members on the sales floor, assisting with scheduling, and contributing to staff training and performance feedback. The Co Manager collaborates closely with the Store Manager to meet sales targets, uphold operational policies, and ensure a safe, inclusive, and engaging environment for customers and team members. This role also requires active participation in floor coverage, customer service, and problem-solving during peak periods and promotional events.

Qualifications

• Retail leadership skills, including experience supervising teams, providing coaching, and supporting performance management.
• Customer service and sales skills, with the ability to engage customers, build relationships, and drive conversion in a fast-paced environment.
• Operational and organizational skills, such as managing store processes, handling cash procedures, and maintaining inventory and visual standards.
• Communication and interpersonal skills, with the ability to collaborate effectively with colleagues, give clear direction, and resolve conflicts professionally.
• Problem-solving and decision-making skills, including the capacity to prioritize tasks, respond to issues in real time, and adapt to changing business needs.
• Ability to work flexible shifts, including evenings, weekends, and holidays, and to stand and move on the sales floor for extended periods.
• Previous experience in fashion retail or a similar customer-facing environment is preferred.
• High school diploma or equivalent; additional education in business, retail management, or a related field is an asset.