CNC Field Service Technician - Remote

Rhodes Wolfe; Toronto; Hybrid; CAD 85,000 - 110,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Paid time off

Job summary

Rhodes Wolfe is seeking a CNC Field Service Technician to operate across Southern Ontario, primarily within the Greater Toronto Area. You will diagnose, repair, and maintain CNC machines, serving as the face of the company at customer facilities while working in a fast-paced field role.

The ideal candidate has hands-on CNC experience, strong electrical/mechanical troubleshooting skills, and a customer-focused mindset.

Qualifications

• 3+ years hands-on CNC machine service or maintenance experience required.
• Strong electrical and mechanical troubleshooting experience required.
• Currently on the road or recent customer-facing, field-based experience required.
• Valid driver's licence required.

Responsibilities

• Travel to customer facilities across Southern Ontario daily.
• Diagnose and repair CNC lathes and mills.
• Troubleshoot servo drives, spindle systems, alarms, parameters, and I/O signals.
• Perform mechanical repairs: ball screws, bearings, way systems, backlash adjustment.
• Read and interpret electrical schematics, mechanical drawings, and relay logic.
• Perform preventive maintenance: lubrication, alignment, and system inspections.
• Coordinate with the Service Manager and internal parts team to minimize downtime.
• Represent the company professionally on-site; communicate findings clearly.
• Document all service activity for each customer visit.

Skills

Hands-on CNC service

Electrical troubleshooting

Mechanical troubleshooting

Field-based customer service

Job description

CNC Field Service Technician - Remote
Location: Live in Greater Toronto Area
Salary: $85,000 - $110,000 CAD DOE + Company Vehicle + Gas Card + Benefits
Benefits: Medical, Dental, Vision, Life Insurance, PTO, and More
Job Type: Full-Time
Schedule: Monday - Friday, Overtime-Eligible After 42.5 Hours
Travel: This is a Road-Based Role with Daily Travel throughout Southern Ontario
Start Date: ASAP

CNC Field Service Technician - Remote - Description

Our client in the machine tool industry is looking for a CNC Field Service Technician to add to their team. This is a road-based role throughout Southern Ontario. Candidates should reside in the Greater Toronto Area. In this role, you will be the face of the organization at customer facilities — diagnosing, repairing, and maintaining CNC lathes and mills. The right candidate has been inside the machines — hands-on diagnosis and repair, not just operation — and is energized by solving problems independently in the field. The company provides full product training and an industry-leading compensation plan. This is an exciting opportunity to represent a profitable, family-owned industry leader with 65+ years of history and significant growth potential. If you are self-motivated, organized, and a strong communicator who enjoys interacting with customers, this may be just the role for you!

CNC Field Service Technician - Remote - Responsibilities

• Travel to customer facilities across the Southern Ontario service territory daily
• Diagnose and repair mechanical, electrical, and software faults on CNC machines
• Troubleshoot servo drives, spindle systems, alarms, parameters, and I/O signals
• Perform mechanical repairs: ball screws, bearings, way systems, backlash adjustment
• Read and interpret electrical schematics, mechanical drawings, and relay logic
• Perform preventive maintenance: lubrication, alignment, and system inspections
• Coordinate with the Service Manager and internal parts team to minimize customer downtime
• Represent the company professionally on-site; communicate findings clearly
• Document all service activity accurately for each customer visit

CNC Field Service Technician - Remote – Qualifications

• 3+ years hands-on CNC machine service or maintenance experience required
• Strong electrical and mechanical troubleshooting experience required
• Currently on the road or recent customer-facing, field-based experience required
• Valid driver's licence required