CNC Field Service Technician

Jobgether; Southwestern Ontario; Remote; CAD 85,000 - 110,000; Full time

Benefits offered by this job

Company vehicle and gas card

Medical, dental, and vision coverage

Life insurance

Paid time off

Job summary

Jobgether is seeking a CNC Field Service Technician to own on-site maintenance and repair activities for CNC equipment operating safely and reliably while delivering a high-quality customer experience.

You will travel daily across Southern Ontario to service CNC lathes and milling machines, diagnose faults, and perform mechanical and electrical repairs, with full product training and a remote-friendly, full-time arrangement.

Qualifications

• At least 3 years hands-on CNC servicing/maintenance.
• Strong mechanical and electrical troubleshooting capabilities with practical CNC repair experience.
• Direct experience working inside CNC machines to identify faults and perform repairs.
• Experience in road-based, field service, or customer-facing technical positions.
• Ability to troubleshoot CNC systems including drives, spindles, alarms, parameters and I/O signals.
• Familiarity with mechanical repairs, preventive maintenance, electrical schematics, and mechanical drawings.
• Valid driver’s licence and ability to travel daily throughout Southern Ontario.
• Strong communication and customer service skills with the ability to explain technical issues clearly.
• Self-motivation, organization, and the ability to manage field assignments independently.

Responsibilities

• Travel daily to customer facilities in Southern Ontario to provide on-site service and support.
• Diagnose and repair mechanical, electrical, and software faults on CNC machines.
• Troubleshoot servo drives, spindles, alarms, parameters, and I/O signals.
• Perform mechanical repairs including ball screws, bearings, and machine ways.
• Read electrical schematics and mechanical drawings to identify issues.
• Carry out preventive maintenance including lubrication, alignment, and inspections.
• Coordinate with the Service Manager and parts team to resolve issues quickly.
• Represent the service organization professionally at customer sites and communicate repair recommendations clearly.
• Maintain accurate records of service activities, repairs, inspections, and visits.

Skills

Mechanical troubleshooting

Electrical troubleshooting

CNC maintenance

Field service

Customer communication

Self-motivation

Organization

Driver's license

Travel readiness

Job description

Accountabilities

As a CNC Field Service Technician, you will take ownership of on-site maintenance and repair activities, ensuring CNC equipment operates safely and reliably while delivering a high-quality customer experience.

• Travel daily to customer facilities throughout Southern Ontario to provide technical service and equipment support.
• Diagnose and repair mechanical, electrical, and software-related faults affecting CNC machines, including lathes and milling machines.
• Troubleshoot servo drives, spindle systems, machine alarms, operating parameters, and input/output (I/O) signals.
• Perform mechanical repairs and adjustments involving ball screws, bearings, machine way systems, and backlash.
• Read and interpret electrical schematics, mechanical drawings, and relay logic to identify and resolve equipment issues.
• Carry out preventive maintenance activities, including lubrication, alignment, and system inspections.
• Coordinate with the Service Manager and internal parts team to obtain the resources needed to resolve issues and minimize customer downtime.
• Represent the service organization professionally at customer sites, explaining technical findings and communicating repair recommendations clearly.
• Maintain accurate documentation of service activities, repairs, inspections, and customer visits.

Requirements

The ideal candidate has practical CNC machine maintenance and repair experience, strong electrical and mechanical troubleshooting skills, and the confidence to work independently in a customer-facing field role.

• At least 3 years of hands‑on experience in CNC machine servicing or maintenance.
• Strong mechanical and electrical troubleshooting capabilities, with practical experience diagnosing and repairing CNC equipment.
• Direct experience working inside CNC machines to identify faults and perform repairs, rather than operating machinery alone.
• Current or recent experience in a road‑based, field service, or customer‑facing technical position.
• Ability to troubleshoot CNC systems, including drives, spindle components, alarms, parameters, and I/O signals.
• Familiarity with mechanical repairs, preventive maintenance, electrical schematics, and mechanical drawings.
• Valid driver’s licence and ability to travel daily throughout the Southern Ontario service territory.
• Strong communication and customer service skills, with the ability to explain technical issues clearly.
• Self‑motivation, organization, and the ability to manage field assignments independently.

Benefits

• Annual salary of CAD 85,000–110,000, depending on experience.
• Company vehicle and gas card.
• Medical, dental, and vision coverage.
• Life insurance.
• Paid time off (PTO).
• Full product training.
• Full‑time, fully remote arrangement with daily travel to customer sites.
• Monday–Friday schedule.
• Overtime eligibility for hours worked beyond 42.5 hours per week.
• Opportunity to develop technical expertise within an established machine tool industry environment.