CN - Vendor Managed Inventory Specialist

MSC Industrial Supply Co.; Wawa; On-site; CAD 52,000 - 110,000; Full time

Job summary

MSC Industrial Supply Co. is hiring a Vendor Managed Inventory (VMI) Specialist in Wawa, Ontario. The role focuses on conversions, stocking, vending solutions, and expediting, with over 80% travel within the district.

The position requires a high school diploma and offers a compensation range with annual salary plus bonus depending on location and experience. Candidates should be ready to support customer solutions and drive service excellence.

Qualifications

• High School Diploma or equivalent required.
• Supply chain and process improvement experience preferred.
• Customer service experience including one year of related industry experience preferred.

Responsibilities

• Supports MSC customer solutions and sales associates.
• Understands company solutions, products, and services with limited technical product knowledge.
• Supports the implementation of Vendor Managed Inventory programs at customer locations.
• Establishes productive relationships with key personnel in assigned customers.
• Maintains high customer satisfaction ratings meeting company standards.
• Unpacks orders, checks shipment accuracy, and puts stock away at customer locations.
• Ensures appropriate customer stock levels and generates new orders with customer approval when required.
• Communicates and provides feedback to sales representatives and supervisors to ensure satisfaction.
• Performs general 5S housekeeping for service equipment and area.
• Uses company technology to complete daily tasks, order generation, tracking, and routing.
• Logs events daily within the Service Management tool.
• Participates in special projects and other duties as needed.
• Fosters MSC Culture in the department and company mission.

Skills

Computer literacy

Excellent oral and written comms

Education

High School Diploma or equivalent

Job description

BUILD A BETTER CAREER WITH MSC

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

Requisition ID :21845

Employment Type :Full Time

Job Category :Vending Management

Work Location :Wawa, Ontario

State or Province :Ontario (CA-ON)

BRIEF POSITION SUMMARY:

The Vendor Managed Inventory (VMI) Specialist provides supplemental service support in the areas of conversions, ordering stock, vending solutions, putting orders away, 5S handling of service & equipment, and expediting.

DUTIES and RESPONSIBILITIES:

• Supports MSC customer solutions and sales associates.

• Understands company solutions, products, and services. Including limited technical product knowledge.

• Supports the implementation of Vendor Managed Inventory programs at customer locations.

• Establish productive, professional relationships with key personnel in assigned customers.

• Maintain high customer satisfaction ratings that meet company standards.

• Unpack orders, checks accuracy of shipment and put stock away at customer locations.

• Ensure appropriate customer stock levels, generates new orders for merchandise, and obtains customer approval to place orders when required.

• Provides communication and feedback to the sales representative and supervisor as appropriate to ensure full customer satisfaction.

• Performs general (5S) housekeeping for service equipment and immediate area.

• Utilize company technology to completed daily tasks, order generation, tracking, and routing.

• Logs all events daily within the Service Management tool.

• Participates in special projects and performs additional duties as required.

• Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC?s mission.

EDUCATION and EXPERIENCE:

• A High School Diploma or the equivalent is required.

• Supply chain and process improvement experience preferred.

• Customer service experience including one year of related industry experience is preferred.

SKILLS:

• Computer literacy and proficiency in word-processing and spreadsheet software is required.

• Excellent oral and written communications skills are also required.

OTHER REQUIREMENTS:

• A valid driver's license is required.

• Position requires over 80% consistent daily travel within district. Occasional overnight travel is also required.

• May need to lift up to 50 lbs. based on customer needs.

We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.

Total compensation ranges from $36,400 - $77,200 Plus Bonus depending on candidate location, experience, and overall compensation components.

The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.

This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position.

Equal Opportunity Statement

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national or ethnic origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. We are committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.

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