Club Host & Member Services Pro — Free Fitness

Fit4Less Canada; Toronto; On-site; CAD 12,000 - 14,000; Full time

Benefits offered by this job

Free Fitness membership

Opportunities for advancement

Fun and energetic atmosphere

Job summary

Fit4Less Canada is seeking a Host to provide friendly customer and membership services, perform daily cleaning, and handle minor maintenance to support a clean, automated brand experience. The role includes membership assistance and promoting club amenities while delivering consistent service to members and prospective members.

The ideal candidate holds a high school diploma (or is working toward completion), demonstrates strong verbal and written communication, and has basic safety training

Qualifications

• High School diploma, or working toward completion.
• 1 year teamwork/volunteer experience.
• Verbal communication skills.
• Written communication skills.
• WHMIS
• First Aid, CPR-A & AED Certification.
• Puts a lot of effort into their activities.
• Remains calm under pressure and can handle stress.
• Is dedicated to meeting the expectations and requirements of both internal and external customers.
• Values time and uses their time effectively and efficiently.

Responsibilities

• Performs and completes cleanliness tasks and duties to ensure safety for everyone in the club.
• Completes and reads daily, weekly and monthly cleanliness tasks, communications and training to achieve standard expectations.
• Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.
• Contributes to the everybody cleans mindset.
• Sells and suggests memberships and provides assistance for membership management.
• Assists and provides appropriate access to and within the club to educate on automated and virtual options and the processes to allow a member to experience an automated way to utilize the club and their membership.
• Welcomes everybody warmly in the club with hi, bye and thank you.
• Helps and educates members and guests with memberships, amenities, automation and processes.
• Promotes black card amenities and memberships.
• Contributes to a courteous and friendly workplace environment to meet Fit4Less' brand and required expectations.
• Completes tasks and responsibilities by the set timelines.
• Addresses, informs and reports incidents of concern using the standard process expectations.

Skills

Verbal communication skills

Written communication skills

WHMIS

First Aid

CPR-A & AED Certification

Teamwork/Volunteer experience

Education

High School diploma or working toward completion

Job description

Fit4Less Canada is seeking a Host to provide friendly customer and membership services, perform daily cleaning, and handle minor maintenance to support a clean, automated brand experience. The role includes membership assistance and promoting club amenities while delivering consistent service to members and prospective members.

The ideal candidate holds a high school diploma (or is working toward completion), demonstrates strong verbal and written communication, and has basic safety training