Cloud & Platform SRE — Reliability & Observability
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Job summary
Manulife Bank Technology is seeking a Site Reliability Engineer (SRE) to join our team. The role focuses on delivering reliable, secure, and scalable services that support critical banking operations.
You will collaborate with engineering and operations to improve platform resilience and automation across cloud environments. You will contribute to incident management, monitoring, and continuous service improvement while expanding expertise in cloud technologies and operational excellence.
Qualifications
- 2–5 years+ experience in SRE/DevOps/Platform Eng/Cloud Ops or related field.
- Experience with cloud providers Azure, AWS or Google Cloud.
- Automation scripting with Python, Bash, PowerShell or similar.
- Experience with monitoring/observability tools (New Relic, Grafana, ADX).
- Strong troubleshooting, analytical and collaboration skills.
Responsibilities
- Design, build, and maintain infrastructure, automation, and tooling to improve reliability and efficiency.
- Embed reliability, observability, and performance best practices across the SDLC.
- Monitor production systems, troubleshoot to minimize impact.
- Develop observability capabilities: metrics, logging, tracing, dashboards, alerts.
- Participate in incident response and on-call support for critical systems.
Skills
Tools
Job description
Manulife Bank Technology is seeking a Site Reliability Engineer (SRE) to join our team. The role focuses on delivering reliable, secure, and scalable services that support critical banking operations.
You will collaborate with engineering and operations to improve platform resilience and automation across cloud environments. You will contribute to incident management, monitoring, and continuous service improvement while expanding expertise in cloud technologies and operational excellence.
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