Cloud Outcomes Architect & Customer Advocate

Google Inc.; Toronto; On-site; CAD 194,000 - 198,000; Full time

Job summary

Google is seeking a Google Cloud Platform (GCP) Outcome Customer Developer in Toronto, Ontario, to drive initial and ongoing business ramp for customers. You will manage and execute deployment plans, provide technical leadership to customers and partners, and influence stakeholders to accelerate value realization.

You will blend sales expertise, market knowledge, and technical project management to prove the value of the Google Cloud portfolio, aiming for faster adoption and future expansion

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience in deployment planning, orchestration, or change management.
• Experience in programming languages, debugging, or systems design.
• Experience engaging with, presenting to, or influencing technical stakeholders or executive leaders.
• Ability to travel up to 30% of the time as needed.

Responsibilities

• Develop and orchestrate a structured, end-to-end deployment plan across customer, professional services, and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training).
• Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment.
• Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption as quickly as possible.
• Identify expansion opportunities for new workloads within the account during project execution.
• Drive sustainable product usage to help customers realize value on an ongoing basis and secure future agreement renewals.

Skills

Cloud native architecture

Stakeholder influence

Programming languages

Deployment planning

Education

Bachelor's degree

Tools

Python

Java

Job description

Google is seeking a Google Cloud Platform (GCP) Outcome Customer Developer in Toronto, Ontario, to drive initial and ongoing business ramp for customers. You will manage and execute deployment plans, provide technical leadership to customers and partners, and influence stakeholders to accelerate value realization.

You will blend sales expertise, market knowledge, and technical project management to prove the value of the Google Cloud portfolio, aiming for faster adoption and future expansion