Cloud-Native AppOps & Reliability Analyst

Interac Corp.; Toronto; Hybrid; CAD 65,000 - 85,000; Full time

Benefits offered by this job

Vacation & wellness days

Benefits coverage

RRSP plan

Hybrid work model

Employee assistance program

Parental leave top-up

Donation matching

Job summary

Interac Corp. in Toronto is seeking an AppOps Analyst to ensure the stability and performance of mission-critical applications across cloud and on‑prem environments.

You will manage incident triage, changes, and releases while partnering with Development, Infrastructure, Network, and Business teams to drive reliability. The role requires strong Java/JEE, SQL, Oracle/DB2 experience and hands-on use of Dynatrace, AppDynamics, Splunk, CloudWatch, and AWS.

Qualifications

• University degree in Computer Science, Information Technology, Engineering, or equivalent.
• 2+ years in application support, production operations, SRE, or software development.
• Strong knowledge of Java/JEE, REST APIs, Linux, SQL, and databases such as Oracle/DB2.
• Experience with APM/Observability tools and AWS cloud services.
• Understanding of containers, microservices, CI/CD, scripting, and ITIL processes.
• Excellent communication and collaboration skills.

Responsibilities

• Provide operational support for Java/JEE apps, APIs, microservices, and cloud-native platforms.
• Monitor health, performance, and incidents; perform triage and root-cause analysis.
• Support AWS, hybrid/cloud on-prem environments; manage incidents, changes, releases.
• Collaborate with cross-functional teams to enable production deployments and improvements.
• Document incidents, resolutions, and runbooks; contribute to automation efforts.

Skills

Java/JEE applications

REST APIs

Linux

SQL

Oracle

DB2

Dynatrace

AppDynamics

Splunk

CloudWatch

AWS

Containers

CI/CD

Scripting Bash/Python/PowerShell

ITIL

Communication

Education

Bachelor's degree in Computer Science/IT/Engineering

Tools

Dynatrace

AppDynamics

Splunk

CloudWatch

AWS

Docker

Kubernetes

Job description

Interac Corp. in Toronto is seeking an AppOps Analyst to ensure the stability and performance of mission-critical applications across cloud and on‑prem environments.

You will manage incident triage, changes, and releases while partnering with Development, Infrastructure, Network, and Business teams to drive reliability. The role requires strong Java/JEE, SQL, Oracle/DB2 experience and hands-on use of Dynatrace, AppDynamics, Splunk, CloudWatch, and AWS.