Cloud Engagement Specialist — Client Enablement & Risk

Turtle Island Staffing; Canada; On-site; CAD 80,000 - 120,000; Full time

Job summary

A staffing firm in Canada is seeking a candidate with extensive experience in client engagement and business analysis to adapt the Cloud intake process for public and private Cloud Services. The ideal candidate will have at least 10 years of experience in government or large private organizations and must demonstrate a strong ability to lead stakeholder consultations and document requirements effectively. This role requires collaboration with cross-functional teams to enhance service delivery and overall client satisfaction.

Qualifications

• Minimum of 10 years of experience leading client engagement activities.
• At least 5 years of experience as a Business Analyst in a Government of Canada department.
• Proven ability to gather, analyze, and document requirements.

Responsibilities

• Refine client engagement process and improve operational efficiency.
• Document and track technical client service requests.
• Provide Cloud technical expertise and advise clients on identified risks.

Skills

Client Engagement

Risk Management

Documentation Practices

Education

Degrees or Certifications relevant to Cloud Services

Job description

A staffing firm in Canada is seeking a candidate with extensive experience in client engagement and business analysis to adapt the Cloud intake process for public and private Cloud Services. The ideal candidate will have at least 10 years of experience in government or large private organizations and must demonstrate a strong ability to lead stakeholder consultations and document requirements effectively. This role requires collaboration with cross-functional teams to enhance service delivery and overall client satisfaction.