CLK 09R Team Assistant

British Columbia Public Service Careers; Kamloops; On-site; CAD 55,000 - 62,000; Full time

Job summary

The Kamloops office of the BC Public Service is seeking an organized Team Assistant to provide essential program, clerical and operational support to professional staff working with children, youth and families.

You will handle confidential files, data entry, scheduling, referrals and communications, enabling timely decision-making and service delivery for vulnerable clients.

Qualifications

• Secondary school graduation or equivalent with 6 months related experience.
• Equivalency may be considered with education and experience.
• Experience using computer applications and databases, including MS Office.
• Experience providing quality customer service and working independently or in a team.

Responsibilities

• Provide administrative support to professionals handling child, youth and family services.
• Maintain confidential client files and records; enter and retrieve information in ministry databases.
• Prepare correspondence and reports; schedule meetings and appointments; process referrals and paperwork.
• Provide reception services and coordinate information between social workers, team leaders, caregivers, service providers and community partners.

Skills

Computer literacy

Customer service

Teamwork

Education

Secondary education

Equivalent education/experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Database systems

Job description

Posting Title

CLK 09R Team Assistant

Position Classification

Union

GEU

Work Options

On-Site

Salary Range

$54,684.22 - $61,647.97 annually.

Close Date

9/13/2026

Job Type

Regular Full Time

Ministry/Organization

BC Public Service -> Children & Family Development

Ministry Branch / Division

IEK SDA

Job Summary

The Team
The Kamloops office is an established, collaborative team of approximately 45 staff across several specialized areas, including Child Protection, Resource, Out of Care, and CPDM teams. Together, these teams work to support children, youth, and families and promote safety, stability, and positive outcomes. Child Protection workers respond to concerns of abuse, neglect, and harm, assess safety, and work with families to reduce risk. The Resource Team recruits, assesses, trains, and supports foster and extended family caregivers, while the Out of Care Team works with families to address concerns and help children remain safely at home whenever possible. CPDM staff support children and youth with complex needs by coordinating services and advocating for their well-being. The work is meaningful and fast-paced, with staff working collaboratively across teams and with community partners to strengthen families, provide safe and nurturing placements, and build safer communities.
The Role
This administrative role provides essential program, clerical, and operational support to professional staff working with children, youth, and families. Responsibilities include maintaining confidential client files and records, entering and retrieving information in ministry databases, preparing correspondence and reports, scheduling meetings and appointments, processing referrals and paperwork, providing reception services, and coordinating information between social workers, team leaders, caregivers, service providers, and community partners. While much of the work happens behind the scenes, it has a direct impact on timely decision-making, service delivery, and access to resources for vulnerable children and families. This is an opportunity for an organized, compassionate, and collaborative administrative professional to contribute to meaningful public service, support frontline staff, and help ensure children and families receive the services and support they need.
Qualifications:
Education and Experience Requirements

• Secondary School graduation (Dogwood, GED) and 6 months related experience; OR
• An equivalent combination of education and experience may be considered.

Related experience must include

• Experience working in a computerized environment using various computer applications and data bases. (For example: Microsoft Office applications including Word Excel, Outlook) for word processing, spread sheeting, data entry, email and video teleconferencing; and case management or other database applications.
• Experience providing quality customer or client service, carrying out duties and responding to client needs in a professional manner.
• Experience working independently and as a team member with a multi-disciplinary environment and with other professional staff, client, and service providers.

Preferences may be given to applicants with:

• Administrative experience working with vulnerable children and families in a human/social services setting.
• Experience using MCFD applications: Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer applications.

For questions regarding this position, please [e-mail] .
About this Position:
Employees of the BC Public Service must be located in BC at the time of employment.
These positions require full-time, in-person work.
There are currently 2 positions available.
An eligibility list may be established to fill future permanent vacancies.
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
Working for the BC Public Service:
The BC Public Service is committed to creating adiverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.
TheIndigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.
The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please seeWhat We Offer .