Clinical Support Specialist

Solventum Corporation; Ontario; On-site; CAD 110,000 - 117,000; Full time

Job summary

An innovative firm is seeking a Clinical Support Specialist to enhance healthcare solutions in Canada. This role involves localizing cutting-edge computer-assisted coding technology for the Canadian health industry, ensuring that healthcare professionals can utilize the best tools available. You will collaborate with product development teams and clinical specialists to implement and train users on the Solventum 360 Encompass application. If you have a passion for improving healthcare through technology and possess a strong background in coding, this position offers a unique opportunity to make a significant impact on patient care and hospital efficiency.

Qualifications

• 4+ years of coding experience in DAD and NACRS in Canada.
• Strong knowledge of ICD-10-CA & CCI coding standards.

Responsibilities

• Assist in the localization of computer-assisted coding technology for Canada.
• Provide expert support for coding development and validation.

Skills

DAD and NACRS coding

ICD-10-CA & CCI

Database software

Microsoft 365

Clinical analysis

Education

Bachelor’s Degree in Health Information Management

High School Diploma/GED

Tools

Solventum 360 Encompass

Job description

Join to apply for the Clinical Support Specialist role at Solventum

Base Pay Range

$110,000.00/yr - $117,000.00/yr

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

The Impact You’ll Make in this Role

As a Clinical Support Specialist on our Professional Services team, you will assist in the development and localization of computer-assisted coding technology for the Canadian health industry. You will work closely with our product development team, clinical specialists, and customer engagement resources to localize the market-leading computer-assisted coding application; Solventum 360 Encompass to the Canadian coding classification (ICD-10-CA/CCI). The focus will be on bringing your expert knowledge of the Canadian classification, grouping, and hospital coding processes to the team. You will also assist in the implementation and training of the application when deployed within Canadian hospitals.

Here, you will make an impact by:

• Providing expert support for the development and localization of computer-assisted coding (CAC) for the Canadian market.
• Accessing and using database software to create codes for auto-suggestion.
• Accessing and using Solventum 360 Encompass to validate codes for auto-suggestion.
• Analyzing clinical terms and applying learnings to the development of the software.
• Performing concept to code mapping activities.
• Creating new diagnosis and procedural codes for auto-suggestion.
• Translating clinical terms into codes.
• Editing existing diagnosis and procedural codes for auto-suggestion.
• Reviewing and amending code actions based on customer feedback.

Your Skills and Expertise

To set you up for success in this role from day one, Solventum requires the following qualifications:

Bachelor’s Degree or equivalent certification in Health Information Management from an accredited institution and a minimum of four (4) years of DAD and NACRS coding in Canada OR a High School Diploma/GED and eight (8) years of DAD and NACRS coding in Canada.

Additional qualifications that could help you succeed include:

• Experience working with ICD-10-CA & CCI and the Canadian Coding standards.
• Strong understanding of the processes associated with documentation in leading electronic medical record systems used in Canada.
• Ability to follow established processes, rules, and conventions.
• Proficiency with Microsoft 365.

Work location: Remote - Canada

Travel: May include up to 15% [domestic/international]

Must be legally authorized to work in country of employment without sponsorship for employment visa status.

Seniority Level

• Associate

Employment Type

• Full-time

Job Function

• Analyst, Customer Service, and Health Care Provider

Industries

• Hospitals and Health Care and Medical Equipment Manufacturing