Clinical Support Clerk — Hospital Admin & Scheduling

Providence Health Care; Vancouver; Hybrid; CAD 33,000 - 47,000; Full time

Benefits offered by this job

Facilities upgrade

Competitive salary

Inclusive culture

Job summary

Providence Health Care is seeking Clinical Support Clerks and Clerk IVs for multiple sites including Vancouver General Hospital. The roles involve hospital clerical support, patient registration, scheduling, and high-quality administrative service in clinical settings.

You will support frontline patient registration and provide essential clerical assistance to ensure smooth operations and excellent patient experiences across the system.

Qualifications

• Grade 12 education required.
• Completion of medical office assistant program and/or two years related clerical experience.
• Proficiency in medical terminology and accurate data entry.

Responsibilities

• Schedule and book inpatient, outpatient, daycare and diagnostic appointments using computerized systems.
• Greet and direct patients, visitors and staff in a professional manner.
• Register and pre-register patients by collecting personal and medical information and entering data.
• Verify and update patient records and ensure documentation is properly filed.
• Handle inquiries in person, by phone or email and relay messages promptly.
• Assist with daily operations and coordinate workflow across departments.

Skills

Typing 40 wpm

Medical terminology

Communication skills

Organization

Equipment operation

Education

Grade 12

Medical office assistant program

2+ years related clerical experience

Job description

Providence Health Care is seeking Clinical Support Clerks and Clerk IVs for multiple sites including Vancouver General Hospital. The roles involve hospital clerical support, patient registration, scheduling, and high-quality administrative service in clinical settings.

You will support frontline patient registration and provide essential clerical assistance to ensure smooth operations and excellent patient experiences across the system.