Clinical Specialist | MHSU Transformation

Interior Health; Kelowna; Remote; CAD 91,000 - 130,000; Full time

Benefits offered by this job

Employee & Family Assistance Program

Education opportunities

Vacation paid by employer

Insurance premiums paid by employer

Extended health & dental coverage

Municipal Pension Plan

Work-life balance

Job summary

Interior Health is seeking an experienced Clinical Specialist, MHSU Transformation to join our team on a full-time permanent basis. The focus is to support MHSU Clinical Network initiatives that advance Child and Youth Mental Health and Substance Use care within our IH region.

This position works remotely from within the IH region with planned travel, and offers comprehensive benefits including EAP, education opportunities, vacation, extended health and dental coverage, and a Municipal Pension

Qualifications

• Master’s degree or equivalent in a health-related field.
• Current practicing registration with the applicable professional college.
• 5–7 years of related experience, including developing clinical practice documents and large-scale multi-portfolio projects.

Responsibilities

• Collaborate with clinical operations to align transformation goals with daily operations.
• Identify opportunities and gaps; recommend solutions and set priorities for transformation.
• Develop plans, policies, and guidance aligned with IH priorities and best practices.
• Monitor program outcomes using data and adjust strategies as needed.
• Liaise with internal and external partners to support equity and access in services.

Skills

Clinical leadership

Stakeholder collaboration

Data interpretation

Change management

Communication

Diversity & inclusion

Education

Master’s degree in a health-related field

Current professional registration

Job description

Position Summary

Interior Health is looking for an experienced Clinical Specialist, MHSU Transformation to join our team on a full time permanent basis. The focus of this role is to support MHSU Clinical Network initiatives that support Child and Youth Mental Health and Substance Use care.

This position works remotely from within the IH region with planned travel.

What we offer:

• Employee & Family Assistance Program
• Employer paid training/education opportunities
• Employer paid vacation
• Employer paid insurance premiums
• Extended health & dental coverage
• Municipal Pension Plan
• Work-life balance

Salary Range:

The salary range for this position is $90,770 (min) to $113,462 (midpoint) to $130,481 (max) per annum, based on 1.0 FTE. Interior Health typically establishes salaries within the minimum and midpoint of the salary range based on qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

About the job:

In accordance with the established vision and values of the organization, the Clinical Specialist provides clinical expertise and leadership to the programs and services within the area of responsibility to support the success of the portfolio. The Clinical Specialist is the content expert for clinical best practice and develops and recommends program plans, standards, and guidance documents as aligned with program and health authority priorities.

The Clinical Specialist ensures that all clinical and operational plans, standards, and guidance documents are person-centered, trauma informed and culturally safe, consistent with current evidence and best practice, and support the strategic objectives of the organization and Ministry of Health policy direction. The Clinical Specialist provides clinical guidance to quality improvement and evaluation initiatives by assisting in design, interpreting data, and supporting change management and scale and spread of the outcomes.

Typical duties and responsibilities:

• Works closely alongside clinical operations, focused on building strong local relationships. This includes active involvement in team meetings and operations to maintain alignment and continuity between transformation goals and day-to-day operational needs.
• Continuously reviews the clinical operating environment to identify opportunities and/or gaps, identifying and recommending solutions and setting priorities that align transformation projects with operational needs, current strategies, and organizational goals. Acts as a bridge between operational practices and transformation initiatives, facilitating the integration of best practices and guiding the adoption of standards that support both ongoing operations and transformative goals.
• Provides clinical expertise in the development of plans, policies, processes, procedures, strategies, and priorities, ensuring that proposals are robust, operationally feasible and can be expected to deliver a clearly described person-centered benefit and high quality service delivery. This includes the regional guidance and development of clinical decision support tools, clinical operational standards, and creation and execution of clinical educational frameworks for clinical practice standardization within the assigned portfolio.
• Maintains a strong working knowledge of current Ministry of Health policies, procedures, evidence based best practice and using that knowledge to inform planning and implementing initiatives. This includes working with provincial leaders from other Health Authorities and participating in work with the Ministry of Health.
• Uses a clinical lens to participate in or leads the development of indicators for the assigned portfolio in collaboration with Clinical Operations and as required, other portfolios across IH. Monitors and responds to changing health status needs. Collects, compiles, analyzes, and interprets statistical data to monitor program outcomes, enhance performance and identify emerging issues and trends.
• Liaises and is able to form collaborative relationships with internal and external partners, programs, and portfolios.
• May develop clinical service goals and monitoring frameworks for contracted services and supports managers in reviewing contract performance.
• Leads the implementation of new services, including supporting the development of implementation plans, working with Business Operations to ensure planning remains within the allotted funding envelope, and ensuring new services are built on principles of equity, access, sustainability, and person-centered care.
• Applies change management principles to guide MHSU transformation efforts within operational settings, focusing on achieving sustainable improvements.
• In alignment with IH’s Occupational Health & Safety Program, employees shall adhere to all Occupational Health and Safety policies and procedures at all times and attend all required training. Employees are responsible to report any identified hazards, unsafe conditions or incidents to the manager or supervisor immediately.
• Provides clinical support and expertise to clinical educators when required.

Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).

Qualfications

Education, Training, and Experience

• Master’s degree in a health-related field, or an equivalent combination of education, training, and experience.
• Current practicing registration with the applicable professional college.
• Five to seven years of recent, related experience, including experience in developing clinical practice documents and developing, implementing, and evaluating clinical large-scale multi-portfolio projects.

Skills and Abilities

• Knowledge and ability to work with diverse populations, incorporating diverse perspectives, values, and approaches into planning.
• Demonstrated ability to identify and analyze situations and problems such that viable solutions are found. Approaches challenges and complexities from a systems perspective.
• Demonstrated ability to guide individuals toward a vision while maintaining group cohesion, motivation, commitment, and effectiveness. Demonstrated ability to work effectively with multi-disciplinary teams.
• Demonstrated ability to introduce and manage purposeful change that is consistent with the mission, vision, values, and operating principles of IH.
• Demonstrated ability to identify strategies and opportunities in a dynamic environment that lead to identified outcomes.
• Ability to critically analyze and synthesize evidence, and utilization/statistical data.
• Excellent interpersonal skills and the ability to communicate clearly and effectively both verbally and in writing, including the ability to facilitate and negotiate. This includes the ability to work and collaborate virtually.
• Physical ability to perform the duties of the position.
• Ability to remain flexible and adapt to frequent changing needs and priorities.
• Hold a valid BC Driver’s license and the ability to travel.