Clinical Specialist APV.

Medtronic; Ontario; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in medical technology is seeking a Clinical Educator to support clinical development and customer education programs. The role involves conducting educational workshops, collaborating with sales teams, and providing technical support for Medtronic products. Ideal candidates will have a background in healthcare or engineering and strong communication skills.

Qualifications

• 6 years in healthcare or engineering with a High School Diploma or GED.
• 4 years in healthcare or engineering with an Associate degree.
• 2 years in healthcare or engineering with a bachelor’s degree.

Responsibilities

• Conduct on-site education and consulting sessions.
• Support field personnel to ensure optimal outcomes.
• Collaborate with sales teams to develop and execute sales plans.

Skills

Communication

Organizational Skills

Strategic Planning

Interpersonal Skills

Conflict Resolution

Education

High School Diploma or GED

Enrollment in a certificate program

Job description

Support clinical development and education, manage inventory and equipment, and customer education programs related to Medtronic products and technology. Assist in implementing policies and procedures, and participate in clinical and operational decision-making within the organizational unit. Train and educate investigators and customers on proper use of Medtronic products and technology.

A Day in the Life

• Conduct on-site education and consulting sessions.
• Support field personnel to ensure optimal outcomes and service for Medtronic customers.
• Collaborate with sales teams to develop and execute sales plans within one or more business units.
• Participate in conventions, forums, and meetings to promote product awareness.
• Work closely with Clinical Lead, Clinical Management, and Regional Sales teams to provide customer and sales support.
• Identify and facilitate growth opportunities with Sales and Clinical Support Teams.
• Serve as a technical resource to support sales of specific medical products or solutions.
• Report complaints and adverse drug reactions (ADR).
• Lead clinical education activities, including assessment, curriculum planning, communication, skills development, and support.
• Develop and implement clinical education programs to enhance user competencies.
• Build relationships with strategic partners, training centers, and opinion leaders.
• Provide new employee training on products, technology, and materials.
• Assist in developing objectives and programs for marketing and selling the company's products.
• Offer nursing and medical expertise in the development of case reports, journal articles, and clinical reports from clinicians.
• Plan and coordinate educational workshops, events, and activities; evaluate customer needs.
• Coordinate speaker placements at key conferences.
• Collaborate with other departments to prioritize company initiatives, product development, and customer satisfaction.
• Maintain documentation of all clinical support and education activities.
• Conduct Monthly Business Reviews with RSM & SPM.

Minimum Requirements

• High School Diploma or GED.
• Currently enrolled in a certificate program from a pacing school such as ATI or PrepMD.

Job Experience

• At least 6 years in healthcare or engineering with a High School Diploma or GED.
• Or at least 4 years in healthcare or engineering with an Associate degree.
• Or at least 2 years in healthcare or engineering with a bachelor’s degree.
• Or 3 years of professional experience with a bachelor’s degree and enrollment in a certificate program like ATI or PrepMD.

Nice to Have

• Background in Nursing Education.
• At least 5 years of healthcare-related Sales and/or Marketing experience.
• Strong knowledge of the healthcare system at national, provincial, or regional levels.

Skills / Competencies

• Ability to develop and present educational programs and workshops.
• Skill in re-engineering operations, policy formulation, and strategy development.
• Organizational and priority-setting skills.
• Knowledge of adult education and communication principles.
• Excellent interpersonal, verbal, and written communication skills.
• Desire to help others and ability to work under stress.
• Strategic planning skills.
• Advanced knowledge of nursing and medical principles, methods, and procedures.
• Ability to develop, implement, and evaluate clinical education methodologies.
• Organizational, prioritization, and scheduling skills.
• Knowledge of conflict resolution and mediation techniques.
• Valid driver’s license with no restrictions.