Clinical Manager, Horizon Program (FT)

Waypoint Centre for Mental Health Care; Penetanguishene; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Professional development and mentoring

Relocation support

EFAP

HOOPP pension plan

Dental and extended health benefits

Job summary

Waypoint Centre for Mental Health Care in Ontario seeks a Clinical Manager for the Horizon Program in Geriatric Psychiatry. You will lead an inter-professional team delivering high-quality, safe patient care in a 24-hour operation, focusing on geriatric mental health and dementia care.

You will drive clinical practice, staff development and program growth while partnering with senior leadership to shape regional geriatric services and strategic directions.

Qualifications

• Bachelor’s degree in a health-related field (Master’s preferred).
• Minimum 4–6 years of healthcare leadership, preferably in a unionized setting.
• Minimum 2–3 years working with older adults with mental health issues or dementia.
• Experience with clinical practice, team processes, risk management.
• Knowledge of Occupational Health & Safety Act and Mental Health Act.
• Strong communication and collaboration across teams.

Responsibilities

• Provides clinical leadership and direction to inter-professional program staff; promotes best practices.
• Models professional behavior and collaborates across teams; manages change initiatives.
• Manages labour relations, complaints, grievances and staff discipline as appropriate.
• Directs staffing and scheduling for 24-hour operation, both regulated and unregulated staff.
• Coordinates staff allocations based on workload metrics and SMART data.
• Participates in recruitment, retention and performance management; monitors education compliance.
• Manages the program budget and DOE; liaises with internal and external partners.

Skills

Leadership

Inter-professional collaboration

Change management

Communication

Teamwork

Emotional intelligence

Staff development

Education

Bachelor's degree in a health-related field

Master's degree

Tools

RAI

SMART System data

Job description

Waypoint Centre for Mental Health Care is a 315-bed academic and teaching hospital that provides specialized mental health, addiction and geriatric care. Located on the shores of Georgian Bay, we serve some of the most complex and disadvantaged individuals in Ontario and are the sole provider of high-secure forensic mental health services in the province.

The North Simcoe Muskoka Specialized Geriatric Services (NSM SGS) Program is a regional program under the leadership of Waypoint Centre for Mental Health Care. The NSM SGS program was established in 2016 to advance the care of frail older adults in the NSM region and their caregivers. With a mandate for leadership, clinical service, education and mentorship, research and ethics as well as advocacy, the program collaborates with a broad variety of partners from within and outside the NSM health system to improve patient outcomes, build capacity and foster system change.

The Director, NSM SGS is currently seeking an experienced leader to fill the position of Clinical Manager, Horizon Program for Geriatric Psychiatry. The Clinical Manager manages and leads the interprofessional team in the daily operational provision of patient/client care and services to support patient/client recovery in a safe environment for patients and staff. The Manager will be a key partner within the unit’s leadership structure and will play an important role in continuing to build and advance Horizon as a regional centre of excellence in tertiary geriatric mental health care and as a partner in a regional network of specialized geriatric services.

KEY ACCOUNTABILITIES

• Provides clinical leadership, direction and coordination to inter-professional program staff, promoting quality and safe patient/client care and rehabilitation practices, researching and promoting the utilization of best clinical practices and acting as a resource and mentor.
• Promotes positive work environments by role modeling professional behaviour, promoting teamwork and inter-professional collaboration, addressing workplace conflict and effectively managing change initiatives.
• Promotes positive labour relations, responds to complaints and grievances and disciplines staff as appropriate.
• Directly manages the work assignments and scheduling for regulated and unregulated staff in a 24-hour operation.
• Coordinates and manages inter-professional staff allocations ensuring optimum utilization based on monitoring and interpretation of workload measurement, RAI, SMART System data.
• Engages in recruitment and retention.
• Manages performance, conducts performance reviews; monitors compliance with mandatory education; authorizes attendance records, implements Hospital Attendance Support Program; attends Rehab meetings; monitors medical accommodation work plans; addresses payroll discrepancies.
• Manages the overall program/unit budget and Direct Operating Expenditures (DOE).
• Liaises with internal programs/departments and external community partners.
• Participates in hospital committees and project work.
• Collaborates with the Program Director to support the hospital strategic directions.

REQUIREMENTS/QUALIFICATIONS

• Bachelor’s degree in a health-related field; preference for a Master’s degree
• Membership in a health care regulatory college or equivalent workplace experience.
• Minimum 4-6 years of demonstrated healthcare leadership experience, preferably in a unionized environment.
• Minimum 2-3 years’ experience working with older adults living with mental health issues, dementia and responsive behaviour, ideally within a specialized geriatric services environment preferred
• Demonstrated knowledge of clinical practice, team processes, security, Knowledge Management theory, project management and risk management
• Knowledge of relevant legislation including the Occupational Health & Safety Act, Mental Health Act, Regulated Health Professions Act, Personal Health Information Protection Act and the Health Care Consent Act.
• Change management skills to promote change aligned with the hospital's strategic directions
• Excellent communication skills, interpersonal skills and emotional intelligence.
• Models and promotes core ethical practice, Waypoint Values.
• Preference for proficiency in French/English language skills

WHAT WE OFFER

• A comprehensive and generous benefit plan including dental coverage, paid holidays, paid vacation days, sick days and extended health benefits
• Participation in the Health Care of Ontario Pension Plan (HOOPP)
• Professional development and mentorship opportunities
• Relocation support program for eligible staff
• Access to Waypoint’s Employee & Family Assistance Program (EFAP)