Clinic Operations Lead – Medical Office

Southern Health-Santé Sud; Steinbach; Presencial; CAD 27.000 - 33.000; Jornada completa

Descripción de la vacante

Rehoboth Medical Clinic in Steinbach, MB is seeking an experienced Assistant Practice Manager to support daily operations of a growing medical practice. The role involves supervising MOAs and administrative staff, managing patient registration and scheduling, and ensuring EMR accuracy and billing processes.

The candidate should have at least three years of MOA experience, be organized, and deliver excellent patient service, onsite at the clinic.

Formación

• Minimum 3 years of professional experience as MOA or Medical Practice Assistant in a medical clinic.
• Experience in a family medicine or busy outpatient clinic setting.
• Proficient with EMR, patient scheduling, referrals and billing documentation.
• Excellent organizational, time-management and multitasking abilities.
• Onsite work at Rehoboth Medical Clinic in Steinbach, MB.

Responsabilidades

• Assist the Practice Manager in overseeing daily administrative and operational activities.
• Coordinate and support Medical Office Assistants, receptionists, and other staff.
• Oversee patient registration, scheduling, referrals and patient communication.
• Support physician scheduling and coordination between providers and staff.
• Monitor workflows and implement improvements to clinic efficiency.
• Assist with staff onboarding, training, scheduling and performance monitoring.
• Ensure EMR accuracy and Manitoba Health billing reconciliation.
• Address patient concerns and uphold high patient service standards.
• Maintain patient confidentiality and privacy compliance.
• Manage inventory and coordination with external service providers.
• Prepare operational reports for clinic management.

Conocimientos

MOA experience

EMR systems

Organizational skills

Communication skills

Leadership potential

Educación

MOA certificate

Herramientas

LibreMD EMR

Microsoft Office

Descripción del empleo

Rehoboth Medical Clinic in Steinbach, MB is seeking an experienced Assistant Practice Manager to support daily operations of a growing medical practice. The role involves supervising MOAs and administrative staff, managing patient registration and scheduling, and ensuring EMR accuracy and billing processes.

The candidate should have at least three years of MOA experience, be organized, and deliver excellent patient service, onsite at the clinic.